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Walt Massey Chrysler Dodge Jeep RAM of Lucedale

(376 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
(877) 656-3590 (877) 656-3590

Reviews

(376 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2019 charger

Over all I think I was treated good. No issue with me buying this car for my daughter for school first year at Jones she is very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing place to purchase your next vehicle!

Beyond impressed with Walt Massey in Lucedale along with David Parnell and Chuck Domingues. They made this process so easy and made me feel like family. You won’t be disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks

Mr. David Parnell was a great help to me on finding the truck that would suit me. I appreciate the hospitality and thanks again. God bless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service‼️

From the initial phone call to the end of service the people I dealt with at Walt Massey were A1 & first class all the way?? Thank you for the ease of setting up an appointment and for first class service 🇺🇸🇺🇸🇺🇸

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to deal with

From start to finish, they were extremely easy to deal with. From dealing with the sales people to the finance department I had no issues. Very friendly and easy to deal with. They were very fair on the trade-in and also I feel like gave me a good deal on the vehicle I purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful service

Everyone was great and very helpful from the sales lady to the managers and all! They made sure I understood everything that was going on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience ever!

I drove about an hour to get a new vehicle here and I am so glad that I did. Everyone I had the pleasure of meeting were all so helpful. They are very honest and upfront about every single detail. Clayton, Chuck, and Cory were absolutely wonderful! They even stayed late to make sure we were completely taken care of and 100% satisfied. They made everything so easy and hassle free. I can't say that I will ever shop anywhere else! They have found themselves a lifetime customer! Huge Thanks to everyone that helped me find my new SUV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Down home, good people

This dealership was recommended to my husband and I from a close friend, and let me say, we are SO happy we decided to go there. It was very nice and clean and the people were super friendly, helpful and very knowledgeable about their vehicles. The atmosphere at this dealership was genuine, unlike others we have been to, and we never once felt like a number or sale!! The manager, Cory was very nice and laid back and answered all of our questions and was on top of things. Tara, our salesperson, was very friendly and super easy to work with and took great care of us. And lastly, Chuck in Finance, was spot on with the details of our loan and financing! It all went delightfully well and this dealership far surpassed our expectations!! I would definitely recommend Walt Massey in Lucedale to my family and friends. We live in Satsuma, AL and it was definitely worth the drive!! Thanks Walt Massey for a great experience, we will be back for future purchases!😉

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great

David was so helpful to get me the best deal. I could get him whenever I question about the SUV. I appreciate all the help. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Dealership that really cares about their customers.

Customer Satisfaction is their number number one goal and they gave me a great deal on my new truck. I would recommend them to anyone and will definitely do business with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.