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Smail Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New car purchase

Salesman was very helpful. Very knowledgeable about the vehicle. He even set up my SiriusXM to link to the vehicle from my phone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Smail Mazda!

Mcmhersey@gmail.com

I went in for my auto butler, and came out buying a new vehicle. The salesman (Lloyd Thomas) was a outstanding rep. He explained all the features of the Ford Excape Titanium. So I purchased it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mary, thank you for taking the time to leave a review for us at Smail Mazda. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Smail Mazda!

New CX-5

My salesman Barry did a great job on the test drive and explaining everything on my new CX-5.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, thank you for your kind review; we are happy to pass along your comments to the team here at Smail Mazda! We do hope we can be of assistance in the future. Take care!

Service

I was very pleased with the service I received at smail of Greensburg pa, fast service, kept me informed will return to hear for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bonnie, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Smail Mazda Service

John and the Mazda techs do an awsome job servicing all my Mazdas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bob, thank you for taking the time to leave a review for us at Smail Mazda. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

Car Buyer

Last week I bought a Mazda 3 at Smail. This is the third time I bought a car here. My salesperson was Lloyd. Everything about the experience was very pleasant. I have walked out of other dealerships very angry. So I truly enjoyed the experience last week. Everyone was upfront and not pushy. Highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mary , we are so pleased you enjoyed your visit to Smail Mazda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Smail Mazda

John does an excellent job in taking care of the repairs necessary to keep our car on the road. In two years we have traveled 100,000 miles and John has made sure that our CX5 is ready for another 100,000 miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi William, thank you for taking the time to leave a review for us at Smail Mazda. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

Needed tires

Needed tires prior to trip ,stopped in immediate service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Always feel like a valued customer

Was there for annual state inspection. I always feel like a valued customer whenever I go to this dealership. Everyone working there is friendly, and very courteous. A 1st class dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello William, thank you for your kind words about Smail Mazda. Our goal is to always provided a 5 star experience and in this case it looks like we came up a little short. Please reach out to our Service Manager, Brian Kirsch (724) 836-7030 so we may identify ways to improve your experience.