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Direct Auto Team

(220 reviews)
Visit Direct Auto Team
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–6:00pm
Tuesday 9:00am–6:00pm 8:30am–6:00pm
Wednesday 9:00am–6:00pm 8:30am–6:00pm
Thursday 9:00am–6:00pm 8:30am–6:00pm
Friday 9:00am–6:00pm 8:30am–6:00pm
Saturday 9:00am–4:00pm 8:30am–12:00pm
Sunday Closed Closed
(833) 243-0570 (833) 243-0570

Reviews

(220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Honest, smooth and quick!

Direct Auto provided a wonderful purchase experience for my new Jeep Wrangler. Dmitry is first rate. I bought from out of state and he was fully prepared when I arrived. I was out the door in 90 minutes. Then, he called to make sure I arrived back in Maryland safely that evening. The next day he was quick to help when I had an issue with the title transfer to Maryland. Overall excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Diligent,Honest,Consistent,

Direct auto is a very nice place to come buy a vehicle there very friendly and accommodating. The location is private enough to were you know noone would be attempting theft of vehicle's / parts. There showroom/offices are very clean and have amazing artworks spread throughout. Direct auto is a very customer oriented company and im glad to have done business with them . My buying experience was very quick and easy dmetri was very honest about things, kept up with keeping me in the loop and made sure i was taken care of. I felt very accommodated. Would defently recommend him if your in the market for a reliable car/truck and want an amazing vehicle for a reasonable price. Also there dogs a goof and is so frendly and calm made waiting for paper work and such very bearable haha but honestly really glad to have delt with such a nice and professional team 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful team

I had such a great experience at Direct Auto! Dmitry was such a great help and made the experience really easy. He gave me time to think over the decision so I felt comfortable and confident when I said yes. I'm so glad to be driving my new Volvo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience with Dmitri @ Direct Auto !

Seamless experience with Dmitri and his staff on Oct 12 - I traded in my car for used Land Rover and cannot be any happier with the level of service and professionalism I received. Such a clean and comfortable and welcoming office. Thank you for making my experience a wonderful one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience with Dmitri and staff

What a great experience trading my car in for my new Land Rover. Easy and quick and excellent customer service by Dmitri - such a pleasure doing business with him! Couldn’t be more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently bought a vehicle from Dimitri. He was kind,...

I recently bought a vehicle from Dimitri. He was kind, personable and respectful. We negotiated a deal I thought was beneficial to me. Great first impression. The lot was clean, the cars were lined up neatly, the building outside & in was clean, and the staff were great. I recommend you purchase your next vehicle from Direct Auto Team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience.

Had a great experience at Direct Auto Team in Canton Ma the other day, Dmitry was very professional and took care of everything from the bank financing to calling the insurance company and also transferring the registration. Direct Auto Team is a great place to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A GREAT Experience!

From the moment I drove onto the Direct Auto Team lot I could sense that this was goong to be a different car buying experience. The lot and the office are well maintained, the people are super friendly and super knowledgable. They stock quality cars, and the business experience is comfortable with no hassle. I highly advise everyone to stop by, you'll be really happy that you did! By the way, I've already told three people to go see Dmitry and his crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fabulous experience.

I was looking for the right car found it on Cargurus at Direct Auto Team. Called right away and spoke with Dmity about the car and it's condition. Sounded great. My family was excited and Dmity was accommodating for a late day presentation. When we got there we found kind people working in a clean, comfortable office. Test drive was solid and I wanted to proceed with purchasing the vehicle. It's been nine years since I've bought a car so I was hesitant about the next step. Dmity and his team streamlined the buying process and were professional. Had I known of Direct Auto Team prior I would have crossed the new car purchasing bridge much sooner. I'm confident recommending Direct Auto Teams services! 5 Stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Place to buy a car,the Staff is really nice & Friendly

Good people,Great Deal !....This is really great experience for my Wife & I deal with those people. I would to advice anyone to take a look around the Dealer. I totally recommend to check around this Place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.