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Direct Auto Team

(220 reviews)
Visit Direct Auto Team
Sales hours: 9:00am to 4:00pm
Service hours: 8:30am to 12:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–6:00pm
Tuesday 9:00am–6:00pm 8:30am–6:00pm
Wednesday 9:00am–6:00pm 8:30am–6:00pm
Thursday 9:00am–6:00pm 8:30am–6:00pm
Friday 9:00am–6:00pm 8:30am–6:00pm
Saturday 9:00am–4:00pm 8:30am–12:00pm
Sunday Closed Closed
(833) 243-0570 (833) 243-0570

Reviews

(220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Owner is a fantastic guy. The cars they source are all in...

Owner is a fantastic guy. The cars they source are all in very good shape. Prices are reasonable. Very clean through and through his building, his operation, etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Went to Direct auto team to look at a vehicle I had saw...

Went to Direct auto team to look at a vehicle I had saw online. When I walked into the dealership I was very impressed with how clean and nice the dealership was. Met the owner Dimitri who was very nice and easy going and honest. I purchased the vehicle from Direct auto team on January 3. Dimitri was excellent with the entire process and made it extremely easy and stress free in purchasing a vehicle. I had a few issues with the vehicle after I purchased it and called Dimitri who told me to bring the vehicle back and they would fix these issues. Dimitri was excellent fixing these minor issues in a timely fashion. Highly recommend any looking to purchase a vehicle go to Dimitri and his staff at Direct auto team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I can’t say enough positive things about my experience...

I can’t say enough positive things about my experience with Direct and Dmitry especially. He went above and beyond. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dmitri was a pleasure to work with and was available from...

Dmitri was a pleasure to work with and was available from early morning until late in the evening to answer my questions and make sure everything went smoothly. I got a wonderful car for a great price! I highly recommend Direct Auto Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

These guys were great. The online posting had tons of...

These guys were great. The online posting had tons of info and photos, they were able to help get me financing and they were able to get my registration transferred without any hassle. I love these guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Used Car Buying Experience

Dmitry was good to work with in buying this BMW. He specializes in unique cars but it is clear he also enjoys working with the car owners who appreciate these cars. I was concerned about living 300 miles away and traveling to buy this car. He alleviated this fear assuring me he would reserve the car until I arrived. He appears to have a successful business with a well kept showroom and office. I attribute his success to his knowledge of the car business but more importantly to his interest and attention to his customers. I certainly recommend buying from this dealership. The 2012 BMW wagon with manual transmission was as advertised and described. They replaced all of the brake rotors, pads and one caliper, showing me they deliver only quality products.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recommended

I bought my Infiniti from Direct Auto Team it's a very clean car I'm very happy with it great service Dmitry and his team were excellent people to work with I feel I got a good deal Dmitry is a reasonable guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BMW x3

I had been looking for cars for my daughter when I came across the Direct Auto Team website. She found a BMW x3 she liked and it looked great online (they always do), however when we went to look at the car it was even nicer in person. We drove the car and my daughter loved it. When we got back to the dealership, the process was simple and easy and Dmitry couldn't have been easier to work with. We picked up the car the next Wednesday, the car was clean and ready to go. The whole pick up process lasted about 10 minutes. My daughter loves her car and hasn't stopped smiling yet. Thanks Dmitry for all your help...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Subaru Baja Turbo Red

My name is Sandy Tucker from Fairdale, KY. I bought a Subaru Baja Turbo Red from Dmitry Golub. He was the BEST! He offer all the information we asked. He got us on Face time so we could look the car over best you can when buying on line. He was patient, understanding and very knowledgeable about this car and how to do the paper work and get the car shipped to us.. It was a grand EXPERIENCE. He still took care of us after the sell checking to make sure everything went as should and covering any questions and problems we had. I would buy from Dmitry again with out a thought. Nothing but great things can be said about my experience. Thanks Dmitry you restore trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BMW 328i xDrive

This was my first experience with Direct Auto Team and my first impression when I pulled in was that they had good taste in cars and everything on the lot were nicer models all in good condition. Dimtry was knowledgeable, easy to work with, and always straight to the point without wasting your time or going back and forth on offers. Overall it was a good experience and I had no negative issues or problems with DAT or any of their employees and I would recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.