Reviews
Live my new Kia Seltos EX!
I’m so in love with my new Kia Seltos! I owned a Kia Spectra since 2010 and found very reliable just normal things like oil changes new tires. This car is way beyond in features, comfort smooth ride etc. I helped that I was greeted by a wonderfully knowledgeable and helpful Sales person by the name of Mike Chandler. He demonstrated each feature and technology and patiently explained price etc. Superb care and information given by him. I would return and hope Mr Chandler can help me again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Telluride S purchase
We recently purchased a Telluride S which we like very much. Everyone was very helpful and we felt that they were there to help us and not to pressure us. We were happy with the deal. We live near Towson, MD and it was well worth traveling that distance. We had a number of questions which were answered in a helpful manner. Our salesman was Jeff Sealock who spent a great deal of time with us and explained the features thoroughly. We also want to thank Robert Phillips.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
I was looking for a new car and traded in my 2015 Kia Soul. Grant was wonderful with great customer service! I would definitely recommend to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car purchase
We had an amazing salesman (Grant Keifer) He was extremely pleased and helpful. He explained all the in and outs of our new vehicle that we purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
AVOID AT ALL COSTS
Avoid this dealership at all cost. They are SCAMMERS and will try to swindle your money. If I could rate them a 0, I would. I don’t even know where to begin. I took my car in for routine maintenance and recalls to be done. I dropped it off the night before and got a call in the morning saying my brakes and routers were worn down to nothing and I was told that I shouldn’t be driving with them. I declined the $1300 quote for new brakes and Rotors because I had just gotten the car 3 months prior and there’s no way they could be worn down from brand new to less than nothing in that short time. When I picked up my car, I went to drive away and my brakes grinded so loud. When I dropped it off the night before, there was no noise. This noise was the loudest and most horrendous brake noise I have ever heard. They tried to gaslight me into thinking that my car was like this when I dropped it off. Also, don’t bother ordering a spare key. It will take over 3 months to get there. I will absolutely never take my car here and recommend people AWAY from this terrible establishment. They have no ethics.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Bought my jeep
We just bought our car and Jeff our saleman was very knowledgable, he answered all our questions, made the process which is usally stressful very easy..the paperwork was a breeze..and we were very happy with the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BEST CAR BUYING EXPERIENCE!
I can't thank Renn Kirby Kia enough for all the help in purchasing my NEW 2020 Ford Ranger! They made the process quick and easy. I was treated like family the minute I walk through the door. Thanks again Jeff Sealock (Salesman), Travis Becker (Sales Manager) and Abraham Warner (Finance Manager). If you want the BEST car buying experience ask for JEFF!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome
Grant Keifer helped tremendously to get the car I wanted at the price I needed!!! Thanks to the great management staff as well as they made this as quick and easy as possible!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great overall experience!
Our experience at Renn Kirby Kia was pleasant and efficient. Jeff was friendly, knowledgeable, and straightforward. We knew that we wanted a Soul and how much we wanted to spend and he worked with us in all aspects of the sale. We would recommend Jeff and this dealership to anyone looking for a car and a positive sales experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
purchasing experiance,Chevrolet Suburban
Gabrielle was a treat to work with. VERY FRIENDLY AND POSITIVE. My wife and I were so impressed she is thinking of purchasing her next car through her also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase