Reviews
Happy customer
I traded in my car today, and Grant was super friendly and helpful with the process. Definitely 5 stars for the whole experience. I appreciate everyone’s help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kia experience..5 stars
I did a lease buyout on my 2021 Kia Sportage on 10/21/2022. I am a 73 yr old widow doing this for the 1st time on my own. Grant was so helpful and took the time to explain the process. He is an asset to the Kia family. Joe the finance manager was so very kind and worked with me to find a monthly payment that worked with my budget. Both these gentleman made buying my Kia a good experience. Thank you both.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience and Highly recommend!
I had a great experience purchasing my used Subaru Legacy at Renn Kirby-Kia. Grant Keifer was super pleasant and helpful throughout the entire process. It was easy to communicate with them. I felt comfortable and at ease with everyone there. Financing was easy and not stressful. From Top to Bottom I was completely satisfied with Renn Kirby! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Perfect experience!
I just bought a new 2023 Forte GTline. My salesperson, Grant, was helpful and caring. He was able to direct me to the car I needed, wanted, and even better could afford. Jason the sales manager, was very kind and courteous. I will be buying my next Kia from Renn Kirby and will recommend them to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
10/10 would buy from again
The salesman that helped me was named Drew, and between him and the manager it was the best dealership experience I've ever had. They were very kind and informative and helped me find the perfect car. Even after purchasing the vehicle they have continued to reach out and make sure everything with my new car is going smoothly and have answered every single one of my questions. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We would definitely recommend this dealership!
After spending several days at several different dealerships, we are happy that we ended up at Renn Kirby Kia. Before making the drive from Maryland, we called and spoke to Grant. He was very patient and polite. He even took the time to send me actual pics of the car we were inquiring about, including a pic of the window sticker. Once there, we received excellent service. Grant delivered as promised with no runarounds. Finance guy was awesome too! We would most definitely recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easiest used car ever bought!
Grant K and Pat were GREAT! Both were knowledgeable, listened, and provided all the services we needed with a smile. Easiest used car I’ve ever bought. Highly recommended. Thanks gentlemen!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Grant is an impeccable salesman!
I can't say enough about the service I received from Grant at Renn Kirby Kia. The search for a Hybrid SUV has been very difficult over the last 6 months. I inquired to multiple dealerships regarding my search. I had not spoken directly with Grant, however, he called me in June and said I was on his list of people searching for a Kia Sportage Hybrid and that they had 2 coming in. I explained to him that I was 5 minutes away from putting a deposit on one that another dealer was allowing me to order, but they quoted me a 4-6 month wait. Grant had the EXACT car I wanted and quickly walked me through reserving it. He remained in contact the entire waiting period and promptly notified me when the car came in. I came in last night to pick it up and he had me in and out within an hour! He even spent over 20 minutes with me going over the vehicle in full to include the setup, pairing my phone, and all the new features. I really can't express my gratitude enough of how easy he made it! Thank you so much Grant!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great cars, great service
I received excellent and dedicated service from Michael Ogle and the team. I would buy from them again in future. Lots of care and good communication.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best first car experience
This was my first time buying a car and it was the best first experience ever. I felt extremely comfortable through out the whole process thanks to Aurora. She talked me and my parents through everything and answered all our questions. I would recommend Renn Kirby Kia to my friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase