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Westgate Dodge Ram of Wake Forest

(274 reviews)
Visit Westgate Dodge Ram of Wake Forest
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westgate Dodge Ram of Wake Forest from DealerRater.

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Great

The buying experience was excellent, staff very knowledgeable and friendly. I was walked thru the entire process from my first service to purchasing parts in the parts dept

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great

The buying experience was excellent, staff very knowledgeable and friendly. I was walked thru the entire process from my first service to purchasing parts in the parts dept

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy customer

Had a little issues with work that was to be done however our service advisor Curtis made sure it was corrected and made it right!! Overall everyone was really good to work with. Made sure I got what I wanted and was satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service- very easy

Had a great experience. I was able to get 2 vehicles inspected and was given a list of services needed to fix my vehicle. No pressure, just professionalism. I will be back to fix the issues with my vehicle. My advisor went above and beyond what I was expecting from a service advisor, and service department all together. Good stuff. See you next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Prompt service

Called for a last minute appointment before going on a road trip, they had me in and out within a couple hours of my phone call

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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RUDE, UNPROFFESIONAL, COMBATIVE.

RUDE, UNPROFFESIONAL, COMBATIVE....BUT THANKS TO HIS ADVISE I WAS ABLE TO HAVE MY CHARGER FIXED SOMEWHERE ELSE!!!! OH BY THE WAY ITS NOT YOUR DEALERSHIP!!! ONLY GAVE 1 STARS DUE TO 0 NOT BEING AN OPTION!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.

Great rep, poor mechanic

The Rep was awesome, took care of me which I really appreciate. Now the person who worked on my truck left greasy handprints and failed to adjust tire pressures after rotation and there is a 10 psi difference between front and rear tires on a Rebel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ram 2500

Great experience with sales person Steve. Was very helpful overall had a very easy and delightful time. Everyone at dealership went out there way for me. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

The service was great and quick I like taking my vehicle there and the service representatives are curious and very helpful I would recommend them to anyone thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy Service

Straight up, seamless service on my 2019 RAM 1500. Same as always. Oil change and tire rotation. No issues and excellent communication. I received text confirmations of the appointment and service techs were ready for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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