Reviews
Brady was great! Helpful, knowledgeable and straight...
Brady was great! Helpful, knowledgeable and straight forward. He help turn around my bad experience at another location.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
This is my go to dealership for all Mitsubishi...
This is my go to dealership for all Mitsubishi maintenance. They are always professional and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make this a positive experience. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
The sales person, manager, Finical officer,the person...
The sales person, manager, Finical officer,the person (Ed) who went over how to operate the cat awesome!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carlin, thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! We are glad to have you as a customer. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Service was good. My only complaint was they did not wash...
Service was good. My only complaint was they did not wash my car. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review. We will share your comments with the service team. Please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Everyone we worked with at this dealership went above and...
Everyone we worked with at this dealership went above and beyond to help us. We love our new vehicle. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
This was my fittest experience with this dealer and it...
This was my fittest experience with this dealer and it was a very pleasant experience. Everyone was friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Very helpful through whole process, especially with...
Very helpful through whole process, especially with limited inventory due to COVID. Got in and out same day great staff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a five-star rating! It has been a pleasure serving you, Xzavier. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new purchase, Xzavier! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I bought my Kia there and glad I did. Service has been...
I bought my Kia there and glad I did. Service has been great. All questions answered
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
glzillmer@msn.com
They serviced my serento and my air bag light was on when...
They serviced my serento and my air bag light was on when got my car back so I called and was told that it would cost me $165.00 for them to look at it! Why would I need to pay if they were the last one to work on my car and it wasn’t on before that got it. Not a happy customer!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We'd like the opportunity to address your concerns. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience, Tracy. Please email us at wecare@sunsetautofamily.com
Very friendly staff. Willing to help us with finding...
Very friendly staff. Willing to help us with finding perfect car for us. I would buy from here agajn
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!