Reviews
Jennifer was amazingly helpful and kind. I love their...
Jennifer was amazingly helpful and kind. I love their oil service but am frustrated with how long it takes to get parts- more about shipping than Kia, but hard on customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We will be sure to share your compliments with Jennifer. We appreciate your business and look forward to serving you in the future. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
It was easy to get in and out. The service writer was...
It was easy to get in and out. The service writer was prompt and professional and even the manager Justin recognized me and took time to say hello. Wouldn’t think of going anywhere else for my service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Dougie, for taking the time to leave us a five-star rating! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Please let us know if we can be of any further assitance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
You guys were amazing thank you so so much for being so...
You guys were amazing thank you so so much for being so kind to me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Very friendly dealership clean and bright.Deanbehind...
Very friendly dealership clean and bright. Dean behind the counter was excellent.I was out quicker then I thought thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. Dean and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Great service - wished there was water available and a...
Great service - wished there was water available and a display with brochures on the Kia models in a rack in front waiting area
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Great dealership, had my maintenance done here loved the...
Great dealership, had my maintenance done here loved the atmosphere. Said they were going to vacuum my call which that never happened.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Davy, Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I love this company Because staffs are so professional...
I love this company Because staffs are so professional and quick to help they make me comfortable when ever I go there to purchase a car I bought 3 cars from there and I never have problems they always ready to help me if I need help I will buy my fourth car from there again soon Thank you Kia and Kia staff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Sunset Kia of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Thank you Kia I’m so happy with my new car
Always quick friendly service. Love my gal at check ins....
Always quick friendly service. Love my gal at check ins. Don't know her name. Short gal with rhinestone mask, first desk
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
There was a mixup with my appointment and Dean was nice...
There was a mixup with my appointment and Dean was nice enough to get me in. They serviced my car very quickly too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Was a pleasure to purchase this vehicle from you back in...
Was a pleasure to purchase this vehicle from you back in September of 2019. We moved to Montana in September of 2016 so when we were looking for a replacement for our 2013 Sorrento we knew that we were going to look for another Kia. So when the Telluride came out I read a about them and was sold after all the reviews were so positive. I purchased my first diesel from Sunset Chevrolet in Sumner in 2007 so I was familiar with Sunset and there business practices. We love our Telluride and still get compliments about its ride, design and comfort. If we had to buy another vehicle to replace this one I'm sure it will be another Kia from Sunset Kia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!