Sunset Kia of Auburn

I can’t say enough good things about my experience with KIA of Auburn. All personnel are kind and helpful starting with Ryan in sales and Jordon floor manager. It is a pleasure to do business with everyone working at this location. No pressure from pushy salesmen there. Thank you !!!

Excellent customer service. Explained in detail how to use all devices. Outstanding follow-up concerning auto delivery. Would definitely send friends and family to Kia of Auburn to purchase a vehicle.

poor customer service, no warranty for life, deceitful about repairs, cause vehicle to breakdown, disrespectful

This dealer is a complete joke in the sales and finance department, would not recommend buying a car here unless you plan on paying a ridiculous mark up. Sales and finance department very unprofessional to say the least.

This dealership is a complete joke in the sales and finance department. Do not buy a car here unless you want to overpay and have xx thrown at you. Most unprofessional experience I’ve ever dealt with.

My salesman, Austin, was PHENOMENAL! I appreciated the time he took with me in explaining all of the different models and cars! I ended up buying a newer car than I had intended to, but that's okay! I'm totally happy with my "gravity gray" Kia Soul (2023)!

Austin is a great example of what a salesman should be! He’s AWESOME!! I’m so happy to have him as my new friend in the world of cars.

I took my Kia optima here on Jan 6th because I had a burning smell coming from my engine. Poor customer service, poor workmanship. They had my car for 2 1/2 days and charge me $560, car is not drivable found out that the gasoline is mixed in with the engine oil. When I pick up my vehicle on Saturday Jan 7th. Due to the problem, causing my car to have this burning smell. was due to an oil leak. You would think common sense these idiots will change the oil. now I have to take my car to another dealership to have them look over the poor workmanship done by sunset Kia I will never bring my car back to this place.

Absolutely excellent dealership. Very impressive team, and absolutely no pressure. It was a pleasant purchasing experience. We will definitely be returning to consider our next vehicle!

Took in my 2014 soul to get checked because of headlight flickering. Turned out to be the multifunction switch, the front desk person said it would be covered under warranty, said she would call me because they have to order the part. It's been 3 months and everytime I call to check they make up excuses and say they are still waiting on the part. I ended up fixing it myself. Warranty for life? Yea right