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Sunset Kia of Auburn

(865 reviews)
Visit Sunset Kia of Auburn
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (888) 960-7341 (888) 960-7341
Used (855) 999-5774 (855) 999-5774
Service (855) 999-5493 (855) 999-5493

Reviews

(865 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Kia of Auburn from DealerRater.

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Very nice people working here, and a smooth test drive....

Very nice people working here, and a smooth test drive. Pricing however did not feel competitive. Asking more for a 4 year old vehicle than what new cost. If pricing was better I would not hesitate to refer to friends, but save your time unless you’re just looking to test drive.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was looking at a truck on OfferUp. Responded through...

Was looking at a truck on OfferUp. Responded through OfferUp and who ever does there internet listing are so incompatent I text back and forth for 4 days to get a price on this particular truck. They just wanted all my info so they could try and sell me something I don’t want . All I wanted was a price. Then this internet moron gave me the number to the dealer to talk to the sales and the number was disconnected. What half xxx organization never ever will I deal with these people. If you can’t put the price up front to what your selling then your trying to screw someone. Good riddance and keep your truck. There’s plenty of good dealers out there that we don’t need show with you

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Very attentive, professional every step of the way. I...

Very attentive, professional every step of the way. I dealt with Brady and he listened to me and helped me find my car. Very pleased with the whole transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly staff with quick service and very helpful. Enjoy...

Friendly staff with quick service and very helpful. Enjoy coming here for my services. Justin the service manager is the best !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sunset Kia had very friendly and knowledgeable staff that...

Sunset Kia had very friendly and knowledgeable staff that was thorough and worked quickly the day we purchased our new Telluride. We waited several months for this purchase and they made it stress free and easy. Our salesman, Jordan, went above and beyond to find us exactly what we wanted. There was no pressure at all and it was an enjoyable car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Amanda, Thank you for sharing your experience with us! We're happy to hear it went well working with Jordan and hope you enjoy your new Telluride. We truly appreciate your feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

The best car service available.. The service team is...

The best car service available.. The service team is very professional and friendly. Enjoy the quality of there work. t

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lonnie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Consumer response

The best car service available. The service team is very professional and friendly. Enjoy the quality of there work.

Building clean afford beverage and made it welcoming. I...

Building clean afford beverage and made it welcoming. I like they showed me about the car and what it does.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Charmaine, Thanks for your feedback on your recent visit to Sunset Kia of Auburn. I'm glad to hear that Pat, Ed and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

My husband and I each got cars here the same week! I was...

My husband and I each got cars here the same week! I was taken care of very well by Mark and Reese. They were patient with me and allowed me time to make a decision. I had a specific budget and specific needs in a vehicle, but they found me a car that I love! I'm amazed at the warranty and so grateful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Marina, Thank you for taking the time to share your feedback with us. Mark, Reese and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Super friendly and does a thorough quick service. I...

Super friendly and does a thorough quick service. I bought my Kona there so don’t mind the drive up to Auburn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Karian, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new Kona! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Consumer response

You’re so welcome, all true !

Just two words....Great Experience! Excellent people to...

Just two words....Great Experience! Excellent people to work with, and a great customer service attitude!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!