Sunset Kia of Auburn

We didn't feel any pressure like many dealerships. Our purchase went smoothly and fairly easy. Our salesman, Patrick was very friendly and very knowledgeable. The financing and signing of paperwork was even a great experience. He was friendly and helpful and didn't make us feel any pressure to buy extras. He did explain our options and answer our questions so we could make the smartest decision for our purchase. I don't have anything negative to say at all. I would highly recommend them to everyone.

They very nice and I really appreaciate them ever s

I didn't go expecting to change my vehicle - but because Davonte was amazing I left with my first NIRO! I will tell everyone I can to go there - the team was energetic and amazing - the work well and don't play the standard games that other dealers do. Will ALWAYS go there now!!!!

Everone I dealt with was courteous, friendly, knowledgeable and professional.

Nate had the car that I was looking at waiting took a test drive made the deal and drive off the lot

Nathan was a very friendly and honest salesman. No major pressure to make a sale, which in the end made us decide to buy. Sale pressure is a huge drawback. Nathan had a very great way of sealing the deal without that pressure.

I just purchased my second vehicle from this dealership. Everyone I had interaction with was great. John and Nate were awesome to work with and provided a low pressure experience. Best car buying experience I have ever had!!!

Jennifer is always so informative, efficient and helpful. The service she provides makes me feel certain that my vehicle is in good hands and can be trusted.

Staff are efficient and friendly. Waiting area was sanitized and social distancing was observed. It could’ve been better if the car was cleaned up a lil bit. Price is affordable,

Had an airbag light trigger on my Mitsubishi Outlander that is still under warranty. I made an appt to drop it off before 9am on Tuesday morning and I did as stated. I advised them I would be leaving the car and not waiting to ensure they were not rushed and to call back when their was a status on the fix. I received a call later advising me their tech who is the only one certified to work on my car was working on another vehicle and might not be able to work on my car until the following day. I received NO status calls all day Tuesday. Mind you I live over 1 hour away from the dealership and need to make alternate plans when down to 1 vehicle in the family. I hadn’t heard anything back Wednesday morning so I called to check the status of the vehicle around 10am. I was told I would get a call back. One hour later still NO call back. I called again and was told I would get a call back. One hour later and still NO call back until I request requested a manager. I finally received a call after 1pm from the service center. I was told a plug had come undone and it triggered the light and my total would be $90. First, I have never had a plug come undone on any other vehicle I have owned. I was told moving the seat back and forth can wiggle it loose. Don’t these plugs have clips to prevent such easy unplugging. Second, WHY did I have to wait over 24 hours for them to solve a simple fix.