Reviews
Roman and Justin were very helpful and Ronan went far...
Roman and Justin were very helpful and Ronan went far beyond helping me.. I would use them again and recommend them. To everyone to use them and Sunset of Auburn.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well working with Ronan and Justin and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Service was great. Customer service was great. Got the...
Service was great. Customer service was great. Got the service I wanted didn’t try and up sell anything and had the recalls taken care of. Very happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Tech broke our brake light but Jennifer took care of it,...
Tech broke our brake light but Jennifer took care of it, ordered a replacement, and made sure we weren't going to have to pay to fix it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Melisa, Thank you so much for your excellent review! We are so glad that Jennifer had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Jennifer was super friendly and helpful. She suggested a...
Jennifer was super friendly and helpful. She suggested a few things and immediately checked on a special request I had. She had an answer right away. A new loyal customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. Jennifer and our team appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Everyone was very helpful at Sunset Kia. Very understand...
Everyone was very helpful at Sunset Kia. Very understand and worked well with what I had going on. Great service! I would recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Savannah, Thanks for your feedback on your recent visit to Sunset Kia of Auburn. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I had a great experience at sunset Kia of Auburn. My...
I had a great experience at sunset Kia of Auburn. My salesman Patrick is very professional and made my experience comfortable and easy. I'll be back in the future. Thanks Patrick and Sunset...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. Patrick and our whole team here at Sunset Kia of Auburn work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
As soon as I walked in the door, I was greeted by 2...
As soon as I walked in the door, I was greeted by 2 different people, Morgan and a gentleman. Nate and Jordan handle my deal with ease, comfort, patience and straight forward honesty. They explained every detail and reexplained when I needed clarification. I knew exactly what I wanted and was willing to pay. I feel they were upfront with what they could and could not do. I felt no pressure from them. They were both very professional and personable. The finance guy walked me through what was offered and the cost of each. He explained everything throughly and did not pressure me to purchase what I did not feel was needed. While I was already preapproved for financing through USAA, they showed me the difference with Kia's 0% financing option. After the deal was sealed, every feature of the vehicle was explained. All in all, I would highly recommend not just the Kia of Auburn to others, but Nate and Jordan as well. They are the type of employees that make new customers and keep them returning. They introduced to sales and service. Thank you for the honest and fun experience in purchasing my 2022 Kia Sportage LX.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lily, Congratulations on your new vehicle! We are so glad that Nate and Jordan had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new 2022 Kia Sportage LX, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Honestly one of the better car buying experiences I've...
Honestly one of the better car buying experiences I've had. Was definitely taken care of. I was made to feel like a priority and not some back burner chump.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Zach! Thank you for taking the time to write this review and let us know how we are doing. We're honored to be one of your top vehicle purchasing experiences. All of us at Sunset Kia of Auburn are glad to have you as a customer! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Everyone was great. It was a great experience working...
Everyone was great. It was a great experience working with the team. They smoothly helped me through the process even though I was a challenge to find a loan they pulled through for me. I love my little fiat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, Katie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Keep enjoying your FIAT! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
The staff are friendly. We’re not pushy what so ever....
The staff are friendly. We’re not pushy what so ever. Really helped me dial in on what my needs were and bang for my buck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope you'll enjoy your new Kia. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!