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Sunset Kia of Auburn

(861 reviews)
Visit Sunset Kia of Auburn
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (888) 960-7341 (888) 960-7341
Used (855) 999-5774 (855) 999-5774
Service (855) 999-5493 (855) 999-5493

Reviews

(861 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Kia of Auburn from DealerRater.

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Great service however, they said the would vacuum the...

Great service however, they said the would vacuum the inside of the car and that did not happen. Fast paced. No loaner was available there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us, Breahna. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Great customer service. The staff was super friendly and...

Great customer service. The staff was super friendly and they got my vehicle in and out in a very timely manner. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your service experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Very good and fast service. I recommend all my friends...

Very good and fast service. I recommend all my friends and family. I did a great decision buying a nice car with this first class dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Service is always outstanding they go over and above and...

Service is always outstanding they go over and above and beyond to make sure that I am happy With the work that has been done. And they always assure me that if I need anything or have any questions that I can call them and they will do whatever it takes to get me the answers to my questions as quickly as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Barry, for your business and this review. We're happy to hear our team goes over and above to give you outstanding service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Super easy process, very great service and quick! Traded...

Super easy process, very great service and quick! Traded in my old car for a much better one and it drives better than any other car I have ever owned!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Every one was very knowledgable, helpful , and...

Every one was very knowledgable, helpful , and courteous. I live in Enumclaw wa thinking this place was to far , but after the wonderful experience I had I will keep going back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Lynda, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear you found everyone to be helpful, courteous, and knowledgeable. We look forward to seeing you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Dean Gaides the Service AdvisorWas very professional &...

Dean Gaides the Service Advisor Was very professional & courteous, A Great Place to do business ! Very clean. Awesome Staff🙂 The Workmanship was excellent! Thank you All.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Brenda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Everything went as planned and my service agent was very...

Everything went as planned and my service agent was very nice, only constructive criticism I might have is I don't like it when my displays change or my headlight selection changes, it does seem like everytime after a service something gets reset, other than that everything was geeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wendy, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Patrick was fantastic, worked with us, a few times. Will...

Patrick was fantastic, worked with us, a few times. Will recommend this place, over and over!! Thank you sunset kia. Very professional and even got me Starbucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Sunset Kia of Auburn! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Everyone was friendly and efficient. The works was done...

Everyone was friendly and efficient. The works was done in a timely manner. The waiting area was comfortable. The report was very comprehensive. I will come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!