Reviews
Came in to look at a used vehicle and left with a new...
Came in to look at a used vehicle and left with a new lease. Nate kept me informed and updated with communication through email throughout the day. Joel had a great suggestion with my specific situation, having negative equity on my car. He suggested the EV’s, were running a rebate and a federal tax rebate for next year. I agreed to take a look and told him. I need to love it, to give up my Turbo......long story short and 4 hours later, I drove away with a Red Kia Rio EV EX
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear, Bruce, that Nate and Joel were able to help get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Enjoy your new Kia Rio EV EX! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Caesar is phenomenal!!! We were referred to him by his...
Caesar is phenomenal!!! We were referred to him by his coworker, Kim Larson, and are thrilled with how smoothly it went. All staff interactions were appreciated and will refer people there for sure!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Caesar provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Dean and the man out front always do a great job, very...
Dean and the man out front always do a great job, very professional and a pleasure to do business with. The price is right, the service is friendly and it's done right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
The service manager Justin was wonderful at finding...
The service manager Justin was wonderful at finding solutions to any issues. They were very helpful and I would recommend to anyone. I am a new customer for life
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Justin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn!
I enjoy coming here. They make me feel confident...
I enjoy coming here. They make me feel confident regarding the work. I’m glad I bought my car here, and that they contour to be honest and upfront.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
They were all extremely helpful. Nate did an awesome job...
They were all extremely helpful. Nate did an awesome job helping me find the right car for me. I would definitely recommend this dealership to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so glad that Nate had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
My first time buying from Sunset, I usually buy from...
My first time buying from Sunset, I usually buy from Larson.. This was one of the worst experiences buying a car, will never buy again or recommend.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello Christine, We're sorry your experience with Sunset Auto Family didn't live up to our standards, but unfortunately, there isn't enough identifying information in this post to link you up with an existing customer profile in our system. Could you please e-mail wecare@sunsetautofamily.com with your VIN or phone number and any additional details of your visit? Your time is important to us, and we would love to follow-up with you and learn how we can improve in the future.
Very friendly and helpful staff. Everyone explained...
Very friendly and helpful staff. Everyone explained things well. The whole process to buy a new Kia took less then 2 hours. I would recommend them to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Kia. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Came in to get my car maintenance service. The mechanic...
Came in to get my car maintenance service. The mechanic was helpful, excellent communication. I would recommend this place to my friends. I will have my car service here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that our service team was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
First time buying a new car and Brady made it super easy!...
First time buying a new car and Brady made it super easy! Definitely would recommend him to others to buy a new car. He was quick and efficient
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Christina! It was an honor for Brady to assist you with your first new car purchase. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!