Reviews
The two gentlemen I worked with, from both sales and...
The two gentlemen I worked with, from both sales and finance were friendly, accommodating and informative. The experience was quick and painless. I left with a vehicle I love!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maggie, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Reece and Brandon and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I just wanna say THANK YOU TO JENNIFER AND STAFF!!! I...
I just wanna say THANK YOU TO JENNIFER AND STAFF!!! I originally scheduled to have my car serviced on my day off and planned to just wait at the service center. A few days prior to my appointment I was asked to cover my coworker's shift. So I was scrambling to find a ride to and from. I work in Tacoma live in Graham and the service location is Auburn. My appointment was at 8am and I start 7:30 in Tacoma. Jennifer went out of her way and helped me get into a loaner the day before my appointment! I just want to say I APPRECIATE YOU AND STAFF!!! THANK YOU ALL!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5 star review. Your feedback and rating mean a lot to us. We are so glad Jennifer was able to help you into a loaner, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
7:45am oil change appointment. Had me in and out of there...
7:45am oil change appointment. Had me in and out of there in no time! Took care of my baby! Clean wash and all. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
They were very nice and professional I will send all my...
They were very nice and professional I will send all my friends thank you guys so much keep up the good work !!!!! Great Job sunset Kia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Marilyn, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Justin, Excellent Service, but we have only 8,250 miles...
Justin, Excellent Service, but we have only 8,250 miles on our van & was suppost to get serviced in 3,500 more miles but, our 90 days just ran out. So I want to keep us in our Unlimited Milage Wartanty plan. Thanks to Covid we will not be going out of town yet! Best wishes to you & yours! Tim & Pune
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy, Tim and Pune, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
We had the best experience purchasing our 2021 Sportage....
We had the best experience purchasing our 2021 Sportage. We never felt pressured and it only took about 2 hours to complete the deal. I would highly recommend purchasing from Sunset. Everyone we worked with was awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this wonderful feedback, Stephanie! Congrats on your new Sportage, and please let us know if we can be of any more assistance! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Good overall service as always. Only complaint this time...
Good overall service as always. Only complaint this time is they didn’t change the sticker on the window for the next oil change. Thank you, Rick
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback on your recent visit to Sunset Kia of Auburn. We're glad to hear that our team was able to assist you with your vehicle's oil change, but regret the window sticker for your next service was inadvertently left out. Please contact us to discuss this matter further. Thank you for taking the time to provide feedback and we hope to resolve this for you in a timely manner. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Quick and great service. Good communication and really...
Quick and great service. Good communication and really liked the electronic text updates. I like the reminders and knowing who was working on my vehicle. Really friendly environment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I really like Sunset Kia in Auburn. The staff is very...
I really like Sunset Kia in Auburn. The staff is very courteous, the waiting area is nice and the work is performed efficiently and properly; and my vehicle is washed before return a free car. Very happy to have all maintenance performed there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughts about your recent experience with us. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
As always Jennifer was more than helpful. She is kind and...
As always Jennifer was more than helpful. She is kind and knowledgeable. Shuttle service was a nice touch so I didn’t have to wait. With Sunsets free oil changes and great warranty I always tell people I know to shop here first. And when it’s time for service I always tell them to ask for Jennifer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and that you enjoyed the shuttle service. We appreciate your recommendation. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!