Reviews
Friendly, knowledgeable service. We came a little later...
Friendly, knowledgeable service. We came a little later in the evening and they never made us feel rushed. We were there until well past closing!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Heidi, Thanks for sharing your thoughts about your experience working with Brandon and Erik here at Sunset Kia of Auburn. It is wonderful to hear that this was a pleasant purchase for you, it should never feel rushed. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Prompt service. ReasonablE price for my car. Excellent...
Prompt service. ReasonablE price for my car. Excellent assistance from sales & financing personnel. With preapproved loan, in and out with new car in about 2 1/2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jim, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
My special thanks to Brandon and Nate for their excellent assistance!
Great customer service, friendly attentive staff, and...
Great customer service, friendly attentive staff, and on-time completion! The woman at the front desk was very friendly and cared about our experience. Appreciate these folks putting themselves at risk during these times.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team is happy to help and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Jennifer does a very good job thanks for the loaner car...
Jennifer does a very good job thanks for the loaner car you always give good service I was surprised that it would take that long for the repair
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Larry, Thank you for taking the time to submit a review. We truly appreciate your business. We apologize, however, for the unusually long wait for your repair. If you would like to further discuss your concerns, feel free to contact us at your convenience. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Dean is always great to work with. He gives sound advice...
Dean is always great to work with. He gives sound advice and doesn’t feel like he’s just pushing a sale when recommending repairs and work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your excellent experience with Dean. He is a great asset to our team. We are happy to hear you were able to experience his knowledge and dedication. Should you need anything, please don't hesitate to reach out! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Sunset Kia is a fun place to take your car for service....
Sunset Kia is a fun place to take your car for service. friendly staff very professional and very Covid-19 aware. my service advisor says make yourself at home when I come in and I like that!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Service is outstanding! They are quick with trying to get...
Service is outstanding! They are quick with trying to get your vehicle back as soon as they can so it doesn't impact customers too much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We truly appreciate your business and we look forward to seeing you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Kendal always takes such amazing care of my needs when I...
Kendal always takes such amazing care of my needs when I come in!!! Excellent customer service! Keep up the amazing work !!! Would highly recommend Sunset Kia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kendal always meets your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come!
Dean was nice and friendly.quick and fast...
Dean was nice and friendly.quick and fast service.friendly staff.clean waitinf area and following covid precautions there is a staff always spraying and wiping the lobby
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Maria, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Great customer service..always friendly.Would recommend...
Great customer service..always friendly. Would recommend this place to anyone.. Helpful on getting my car recall done in less than what they thought it would take..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michelle, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!