Reviews
This an excellent place we bought 4 cars Daemon Muchow...
This an excellent place we bought 4 cars Daemon Muchow did a great job for us,,, BEST PLACE EVER!!!! I would highly recommend this place,,,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Jordon was awesome I had to wait for my Seltos and he...
Jordon was awesome I had to wait for my Seltos and he kept me up to date on when it should arrive great guy to deal with no pressure salesman and I love that in and out in an hour great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Seltos! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
From beginning to end it was a great experience! The...
From beginning to end it was a great experience! The professionalism & attention to detail was top notch. Thank you all for making my experience an amazing one,,,,Great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Everything is good! Car is clean and looks like brand...
Everything is good! Car is clean and looks like brand new! Thank you so much for your service for me! And have good day! bye
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
They kept me informed about my oil change and how long it...
They kept me informed about my oil change and how long it would take. The waiting area was clean and comfortable and my car got washed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Debbie, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
They didn’t turn off my maintenance marker when they...
They didn’t turn off my maintenance marker when they serviced my car, but other than that they were speedy and reliable. I will call back for more service. Let’s just say they would not be getting my service if my car didn’t come with oil changes for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
The oil change process was business as usual however we...
The oil change process was business as usual however we experienced quite a bit of a mishap due to lack of safety precautions taken at your facility. My two year old decided to touch the glass of the fireplace in the lobby resulting in an emergency room visit and a little over two week healing period. She received first and second degree burns to the hand. I do hope that a incident report was filed from the employees to have this report on file.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, On behalf of Sunset Kia of Auburn, I would like to apologize for your daughter's accident while in our lobby and hope she is healing and feeling better. You and your family are very important to us and we’d like to regain your trust. Please contact management at wecare@sunsetautofamily.com to discuss this serious matter further. We hope to hear from you soon.
Took care of everything, including washing and vacuuming...
Took care of everything, including washing and vacuuming out car. Jennifer Gordon was awesome and made sure I got home and arranged for a car while mine was repaired.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Krista, Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Always great service here! Staff is friendly and my car...
Always great service here! Staff is friendly and my car gets washed and vacuumed!! I would definitely recommend and I will be back for my next service! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
The place was clean. The employees are courteous,...
The place was clean. The employees are courteous, respectful and accommodating. I have been satisfied every time I bring my car for service. One happy customer here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!