Reviews
Ae always receive great service! Every time I take my car...
Ae always receive great service! Every time I take my car in for service, it's fast and the communication is spot on. My car is returned clean and ready to go!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be prompt and with good communication. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
They are very friendly and accommodating. I don’t have to...
They are very friendly and accommodating. I don’t have to remember when it’s time for an oil change because they call me to schedule. Very happy customer 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
My service representative Dean went above and beyond the...
My service representative Dean went above and beyond the normal services. I had a issue with my extended warranty I had purchased. Dean got to the bottom of the problem and got everything resolved!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and kind words for Dean. We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
From the Sales Department, to the Finance Group to the...
From the Sales Department, to the Finance Group to the Service Department, I was treated with respect, courtesy and a very professional manner. Sunset’s parent group should be very pleased in the group of professionals they have assembled. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We're glad Kendell was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Good overall experience. They tried to automatically add...
Good overall experience. They tried to automatically add in dealer accessories, but took them off when asked so. Finance man was very pushy about selling their warranty, insurance etc. He relented after being told twice no. This is all expected of the dealer ship process. Salesman Cody Taylor was very helpful and was a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Dane, Thank you so much for choosing Sunset Kia of Auburn! Congrats on your new purchase, and let us know if Cody can be of any more assistance! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I always bring my van here at sunset kia of Auburn to do...
I always bring my van here at sunset kia of Auburn to do the service on my vehicle,they always taken care of their customers and they make you feel at home while you are waiting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Professional, careful, clean, kind, and courteous. They...
Professional, careful, clean, kind, and courteous. They checked all functional aspects of the vehicle, and checked for any manufacturer alerts. They ensured that the vehicle and the key were cleaned. I worked with Jennifer Steve, and Dean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Please read my review. Sunset Kia of Auburn helped me...
Please read my review. Sunset Kia of Auburn helped me purchase a 2018 Nissan Sentra yesterday. Because of my situation these four gentlemen worked diligently to make this happen. I can not Thank them enough. May you all be blessed with continued success. Sharon A
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Sharon, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Kendall did a marvelous job taking care of me and my...
Kendall did a marvelous job taking care of me and my Serento!! He care me a completion date and a loaner. It was done my the promised dat.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Kendall in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Shemi was Great, I’m very happy with her work! My car is...
Shemi was Great, I’m very happy with her work! My car is clean thanks to your complimentary car wash, and is running smoothly thanks to the oil change!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Erica, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Shemariah to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!