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Dunning Ford

(130 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (740) 421-4098 (740) 421-4098
Used (740) 421-4788 (740) 421-4788
Service (740) 421-4693 (740) 421-4693

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dunning Ford from DealerRater.

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Great Dealership

Steve Fird our salesman very professional at his position, treated you with great respect. Would be proud to have him on a my sales team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Starting with my trade. They gave me more for my trade than I thought (past experiences with other dealerships. Always want to lowball.) They treated me the way you want to get treated, with respect, and you are important. They did everything they to get me the best deal possible. I am very satisfied. And will use Dunning Ford again. If you haven't checked them out, you should. Good job, and thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Buying a car is not an easy task and in my past experiences, has taken between 4 and 6 hours to get through the process. Running Ford had me on the road in about two hours. Everyone there was very helpful and worked to put me in the vehicle that matched my needs with my budget. I will absolutely recommend Dunning to my friends and neighbors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!!! Amazing deal on a brand new truck

I'm not sure the deal I found on my new 2018 F-150 could be matched anywhere else. Toby is my go to guy and always treats me great. The finance department was very knowledgeable and made sure I was well informed about the deal I was making. I would recommend Dunning Ford to anyone searching for a new truck or vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience

Dunnings has always been synonymous with excellent service and sales, and my buying experience was no exception. Great selection of vehicles, top notch sales and service all around the board, made my first new car buying experience an absolute pleasure. Thank you dunning ford for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome experience!! Highly recommended!!

5 Star Our salesman Dave Green, was super nice, very helpful and patient with us. We absolutely love our Ford Explorer. We got an amazing deal on our lease. Can’t wait to go back in three years when our lease is up for him to help us find our perfect family car again. Highly recommend Dunning Ford and make sure you ask for Dave Green.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great car buying experience

Very friendly and professional. They allowed me to test drive my car home so I could drive it on the roads that I drive on everyday. Answered all of my questions and made it an easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Professional experience

Dealing with Steve Ford made buying easy. Steve and Brian Stillion were very professional and did not pressure me. Both are a great asset to their company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Not honnoring Classic Ford's lifetime oil changes

I was told by a Dunning Motor employee they would be honoring Classic Ford's contracts for life-time free oil changes when they bought Classic Ford. I just called for my first oil change with Dunning. They do not do oil changes in Cambridge. Must go to Byesville and wait in line. I was also told they will not honor life-time free oil changes. They just lost a very loyal Ford customer. I've been buying only Fords for my last 4 vehicles.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Dunning Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (740) 439-7767 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Customer Service was amazing!

Everyone in the dealership was extremely friendly and helpful. Mike sold us the vehicles, but it was a team effort! Finance department was fast and efficient. Mike went the extra mile to show me all of the new upgrades and features of the Ford Expedition. We will bring our vehicles here in the future for service and will not hesitate to buy from Dunning Ford again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.