Towbin Kia

Carlos and Dezi were unbelievably awesome. They went above and beyond the call of duty!!! Thank you so much for your expertise and knowledge for making this purchase so special!!!!

Not very responsive to calls or e mails And excessive markup Taking advantage of supply and demand issues Times will be hard again When you will treat the customers with care and compassion

Don't buy here. They will manipulate you in every way they can plus give you additional things you never ordered like insurance.

Do I have to give it a star(ni kidding). Clown service couldnt diagnose! TOWBIN KIA couldnt diagnose a LOOSE ALTERNATOR bolt after an ENGINE REPLACEMENT on my car! My friend opened the hood and said...HEY LOOK, Heres your problem. BUT TOWBIN KIA coulkdnt figure it out!! Told me my problem was brake pads! Wife could not drive car for 3 weeks, I KNEW Something was wrong! COMPLETE CLOWNS! My name is WES HACKBARTH from HENDERSON NEVADA!

I searched for deals on a kia soul all over Las Vegas and the neighboring states. Lots of different prices all over the place. But Towbin kia was the only responsive Kia dealership willing to work with me. Although I had to come into the store to get the best price, which I understand fully, they worked with me and was able to set up the best deal I could find on my new kia. Thank you Towbin Kia.

Awesome, friendly & efficient service! Jazmine made it easy and followed up through the whole process.

Don't go here!!!! To start: Jordyn met me in the lot and she was nice enough touring the place and I found a Chevy Silverado 1500 I wanted to trade my vehicle for. I asked if anything was wrong with the vehicle and Jordyn explained their 100 something point inspection and that the vehicle was fine no problems. Now as I was closing the deal on the vehicle I noticed rust on the under carriage, ALOT of rust. She apologized for not noticing it, gave no price reduction, but I still went with the deal. I've cleared rust and resealed a truck before so I figured i would just take care of it. Closed the deal. Several days later is when the real problems started: I noticed that oil showed at 12%. Had a mech check it and the oil was very old and black. Truck was shaking at 80MPH, Mech pointed out that the tires had no weights and were never balanced. Screws to the gas valve were missing also so it started scraping. Nick calls me after 4 days to sign an important form they "forgot" to have me sign before leaving. Well just so happens that form shows the rust and now a Steering Oil Leak that I wasn't aware of. Said that they would not take care of it. I asked about the oil change and he just told me that their forms shows completed and their mechs sometimes forget to reset the system. I asked him to check with a Manager and check my oil. He came back and said they wouldn't do it. So now I'm paying: $600 to get the steering leak fixed and the transfer seals on both front and back. $100 to balance all of the tires $80 for the oil change I think its BS that they wouldn't even give me a simple oil change and were not honest about the other issues until I saw the important for 4 days later. Obviously they don't really care about repeat business.

Don't go here!!!! To start: Jordyn met me in the lot and she was nice enough touring the place and I found a Chevy Silverado 1500 I wanted to trade my vehicle for. I asked if anything was wrong with the vehicle and Jordyn explained their 100 something point inspection and that the vehicle was fine no problems. Now as I was closing the deal on the vehicle I noticed rust on the under carriage, ALOT of rust. She apologized for not noticing it, gave no price reduction, but I still went with the deal. I've cleared rust and resealed a truck before so I figured i would just take care of it. Closed the deal. Several days later is when the real problems started: I noticed that oil showed at 12%. Had a mech check it and the oil was very old and black. Truck was shaking at 80MPH, Mech pointed out that the tires had no weights and were never balanced. Screws to the gas valve were missing also so it started scraping. Nick calls me after 4 days to sign an important form they "forgot" to have me sign before leaving. Well just so happens that form shows the rust and now a Steering Oil Leak that I wasn't aware of. Said that they would not take care of it. I asked about the oil change and he just told me that their forms shows completed and their mechs sometimes forget to reset the system. I asked him to check with a Manager and check my oil. He came back and said they wouldn't do it. So now I'm paying: $600 to get the steering leak fixed and the transfer seals on both front and back. $100 to balance all of the tires $80 for the oil change I think its BS that they wouldn't even give me a simple oil change and were not honest about the other issues until I saw the important for 4 days later. Obviously they don't really care about repeat business.

I always took my Kias to Henderson Kia before it became Towbin Kia. Never had a problem getting an appointment and was always happy with the service. I'm now very disappointed that the Service Department is very unprofessional. I've tried to set up an appointment for a minor repair three times -- twice put on hold and I hung up after 10 minutes -- and once when I left a message and the call was never returned. It mirrors my experience with the Sales Department when I was planning to buy my 2021 Kia Seltos. It's now a bait and switch operation and not only would I never go back, I will actively discourage any friends from working with this Towbin dealership or any of their others. Ownership makes a difference and Towbin just doesn't seem to care.

Will never ever come back to this location. Everything is marked up and there are other additional fees that are only disclosed when signing the contract. I and the sales person and her manager agreed to a price but when the finance department gets in, everything gets changed and monthly payment is higher. They do not honor what is agreed upon. Before I forget, you will sign power of attorney and give your thump prints. A horrible and utterly insulting experience!!!