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Premium Autos

(77 reviews)
Visit Premium Autos
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–6:00pm
(951) 263-7667 (951) 263-7667

Reviews

(77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premium Autos from DealerRater.

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Went here to check out a car that was for sale.

Went here to check out a car that was for sale. At first everything was all good, but then it took a turn for the worst. I placed a deposit to hold the car since I was going to come back after some repairs were done. I called back two days later (within the cancelation policy) and asked if I could cancel it as I no longer could get the car. I was told they could do that and it would be brought over to the sales manager the next day. Come the next week, I am reached out to asking when I will come get my car and I informed them I called to cancel it last week. I was told that the car is already booked and the finance has already gone through and that I have to come get the car and pay the down payment. I was shocked and tried to reason that I called to cancel the week before and was told it would get taken care of, yet I received nothing but rude responses. I was told that I should have called the sales person directly and not the dealership itself, that I should have been "smarter" about this. So in the end, I called in to have it cancelled, been lied to that it would, told I should have been "smarter" so essentially calling me stupid, when I went in there trusting the dealership and the sales people. Horrible place that once a bump in the road shows up they wont do anything to help you and blame you for it. Not worth your time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
15 people out of 15 found this review helpful. Did you?
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Bad vibes.

Bad vibes. For sure listen to the people. Will never buy here or from any shady establishment that has 1 star rating. Buyer beware

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
6 people out of 6 found this review helpful. Did you?
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Omg DO NOT WASTE YOUR TIME !

Omg DO NOT WASTE YOUR TIME !!!!! Liars, scammers Rude and unprofessional! Take your money elsewhere! Can’t believe these people are even operating this way! overhead them say they were gonna list a car that had been totaled with clean title

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
11 people out of 11 found this review helpful. Did you?
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Stay away

This dealership had very poor communication and added a very big non optional fees. Stay far far away. This place should not be in business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
14 people out of 14 found this review helpful. Did you?
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Buyer Beware!!!! Scam

Fake dealerships or a place that is ready to scam anyone out of $$$. I called after receiving an email and then tried texting and received links that were scamming. After calling, the male answered with a weird tone and I said hello, then he followed with laughs. Beware of this business

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
24 people out of 24 found this review helpful. Did you?
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BEWARE SCAM DEALERSHIP

All the reviews with 1 ⭐ OR NO STAR AT ALL IF I CAN PUT ON IT. ALL OF THEM CORRECT.NEVER GO TO THIS DEALERSHIP. All scam.they put the car so low just to scam you.you call leave your name and phone number.no body call you back. STAY AWAY AS FAR AS YOU CAN FROM THIS DEALERSHIP!!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
12 people out of 14 found this review helpful. Did you?
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Unprofessionalism!

Called to inquire about a Lexus and the guy on the phone was a total xxxxxx. I was ready to buy and drive 100 miles to check out the car but due to his unprofessionalism I will never set foot in that dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
11 people out of 12 found this review helpful. Did you?
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Make a UTurn

I’m glad I didn’t get the bmw M4 that they were selling. I called and called about being helped about this vehicle and they literally have women answer the phone without any knowledge what so ever about the car lmao it’s like do y’all even know what your selling? Not only that they keep transferring me to a “sales associate” only to transfer me again and again and the call goes no where. Horrible service don’t shop here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
9 people out of 10 found this review helpful. Did you?
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Bait and switch

Bait and switch dealer. Baits you in with low price then tacks on absurd dealer fees and ad ons. Ridiculous. Do not do business here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
15 people out of 17 found this review helpful. Did you?
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Scam. CLOSE THEM DOWN

You will get scammed. Do not buy from these thieves, they will scam you. Then when your car breaks 5 days later they will not help you. They sell barley put together broken cars. Scam

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
12 people out of 13 found this review helpful. Did you?
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