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HGreg.com Orlando

(1,535 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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Hgreg was amazing, from beginning to end.

Hgreg was amazing, from beginning to end. Rudy was very informative and easy to work with. I don’t buy vehicle often but Rudy made me understand everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Julian, we're delighted to hear that Rudy made your experience at HGreg Orlando so informative and smooth. Thank you for choosing us, and enjoy your new vehicle!

Sean did a great job helping me find the right car, it

Sean did a great job helping me find the right car, it was a smooth proccess, not a big fan of protection plan however

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Good experience the finance guy and Sean were efficient,

Good experience the finance guy and Sean were efficient, not your typical dealership he at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

James, thank you for sharing a positive review of Sean and HGreg Orlando!

NOT EVEN 1 STAR for HGREG ORLANDO!

NOT EVEN 1 STAR for HGREG ORLANDO!!! I had the worst experience ever! My husband and I were pressured into making a decision with the threat that someone else was ready to buy the vehicle we were interested in. Although we liked the car enough to proceed, we were completely dissatisfied with the unprofessional, discriminatory, and dismissive attitude we faced from GM Karlos Rosario and sales rep Moises Citron. We later learned that this type of behavior is common at this dealership. Ultimately, we walked away from the deal due to the disrespectful tone and conduct from someone in a leadership role. It's upsetting to think about how the staff must deal with this kind of treatment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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We came from a far drive, this place was not what we

We came from a far drive, this place was not what we expected in a good way. Thanks Sean for helping

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Stephen, we're delighted to hear that Sean exceeded your expectations at HGreg Orlando! Thank you for making the trip and sharing your experience with us. Take care!

Sean was amazing, patient and reassuring through out the

Sean was amazing, patient and reassuring through out the whole car shopping process which made for a great first time buying experience and I would definitely come back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Jayden, we're delighted to hear that Sean made your first car buying experience a positive one at HGreg Orlando! We look forward to welcoming you back in the future.

Rudy was great and a pleasure to work with me and Joy

Rudy was great and a pleasure to work with me and Joy loved his honesty and made the choice between the CX-5 and Tucson very easy. Thank you Rudy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joshua, we're delighted to hear that Rudy made your experience at HGreg Orlando enjoyable and straightforward. Thanks for choosing us, and we hope you love whichever vehicle you decided on!

Rudy was awesome and made my birthday a little more

Rudy was awesome and made my birthday a little more special. He got me out of my Malibu and into my new Honda Pilot for the family. Thank you Rudy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shameika - We're delighted to hear that Rudy made your birthday extra special and helped you transition into a new Honda Pilot at HGreg Orlando! Thank you for choosing us, and we hope the family enjoys the ride!

I surprised my wife with the purchase of her dream car.

I surprised my wife with the purchase of her dream car. It wouldn't have been possible without the help of my man Tito.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Scott, we're delighted to hear that Tito was able to assist you in surprising your wife with her dream car at HGreg Orlando! Thanks for choosing us and sharing this special moment. Safe travels from all of us!

Sean was amazing.

Sean was amazing. He was really helpful throughout the whole process and stayed in contact. Easiest experience I've had for a first time buyer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Arianna, we're delighted to hear that Sean made your first-time buying experience so smooth at HGreg Orlando. Thank you for sharing this fantastic feedback!