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HGreg.com Orlando

(1,560 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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I was unsure we were going to make a deal but Pedro and

I was unsure we were going to make a deal but Pedro and Tito made it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ada, we are glad to hear that Pedro and Tina made the deal happen! Thanks for choosing HGreg Orlando.

Sean is an excellent salesperson.

Sean is an excellent salesperson. He was so helpful to assist me through the purchase process. He is very knowledgeable and customer-oriented. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Phillip, we're delighted to hear that Sean provided such excellent service during your purchase at HGreg Orlando. Thank you for the kind words and support!

I had previously purchased 2 cars there and was very

I had previously purchased 2 cars there and was very pleased so the time came for car number 3. The staff was professional and despite some delay due to technology miscues very efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jack, thank you for choosing HGreg Orlando once again! We're glad to hear that our team provided professional service and efficiently handled the process. Enjoy your new car!

Rudy is amazing and helped me make things right with the

Rudy is amazing and helped me make things right with the Camry I purchased. I’m so happy with my Accord!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're delighted to hear that Rudy provided amazing assistance with your Camry purchase at HGreg Orlando. Enjoy driving your Accord, and thank you for sharing this positive feedback!

Rudy was awesome and made me feel amazing about getting a

Rudy was awesome and made me feel amazing about getting a new vehicle. Quick and painless. Thanks Rudy!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Veronika, we're delighted to hear that Rudy made your experience at HGreg Orlando quick and enjoyable! Thanks for the shoutout!

Hgreg was amazing, from beginning to end.

Hgreg was amazing, from beginning to end. Rudy was very informative and easy to work with. I don’t buy vehicle often but Rudy made me understand everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Julian, we're delighted to hear that Rudy made your experience at HGreg Orlando so informative and smooth. Thank you for choosing us, and enjoy your new vehicle!

Sean did a great job helping me find the right car, it

Sean did a great job helping me find the right car, it was a smooth proccess, not a big fan of protection plan however

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Good experience the finance guy and Sean were efficient,

Good experience the finance guy and Sean were efficient, not your typical dealership he at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

James, thank you for sharing a positive review of Sean and HGreg Orlando!

NOT EVEN 1 STAR for HGREG ORLANDO!

NOT EVEN 1 STAR for HGREG ORLANDO!!! I had the worst experience ever! My husband and I were pressured into making a decision with the threat that someone else was ready to buy the vehicle we were interested in. Although we liked the car enough to proceed, we were completely dissatisfied with the unprofessional, discriminatory, and dismissive attitude we faced from GM Karlos Rosario and sales rep Moises Citron. We later learned that this type of behavior is common at this dealership. Ultimately, we walked away from the deal due to the disrespectful tone and conduct from someone in a leadership role. It's upsetting to think about how the staff must deal with this kind of treatment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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We came from a far drive, this place was not what we

We came from a far drive, this place was not what we expected in a good way. Thanks Sean for helping

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Stephen, we're delighted to hear that Sean exceeded your expectations at HGreg Orlando! Thank you for making the trip and sharing your experience with us. Take care!