Reviews
New Car
Cliff Jeqn-Baptiste helped me purchase my new car. He was calm the whole time and explained everything perfectly i could honestly say I had ab amazing experience here today
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jashawn, we're so glad to know that Cliff provided you with a great car-buying experience at HGreg Orlando. We appreciate your feedback and hope you enjoy your new ride!
Awesome Experience
Cliff Jean-Baptiste was awesome from start to finish. He made sure to stay late and help me purchase my dream car. I can’t be more grateful for this experience here at Hgreg great team. I will definitely be back in the future thank you Cliff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charles, it's fantastic to know that Cliff went the extra mile for you at HGreg Orlando. We're glad we could help make your dream car a reality! We look forward to working with you again for future purchases when the time comes. Safe travels until then!
Worst Customer Service
Absolute worst customer service. We asked 3 different people to help us find a Nissan Sentra on their lot and they just kept pointing. No help whatsoever. We finally gave up and left. Never found it. We’ll go somewhere else that will want the sale. Never returning to them again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rachel, I'm sincerely sorry to hear that you did not receive attentive service from my team. We want each guest to feel accommodated and informed, and it's disappointing that we let you down. I understand we've lost your business, but if there's anything we can do to improve your experience, I would be grateful for the opportunity to speak with you. Best, Tommy Hung - General Sales Manager - 786-697-1408
Great customer service Maharshi Rao
Maharshi Rao made our car buying experience very smooth and stress free. He explained to us everything we were worried about buying a used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, we're glad to know Maharshi was able to make your car-buying experience at HGreg Orlando smooth and stress-free. Thanks for sharing! We're always grateful for a positive review like this one.
sean k
My experience at Hgregg was AMAZING!!! I was in and out so quickly. I knew which car I wanted and they expedited the entire process. Sean was GREAT!!! I highly recommend considering Hgregg for your next vehicle purchase!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nicole, we're delighted to know your experience at HGreg Orlando was amazing and efficient! We'll pass along your kind words to Sean. Thanks for recommending us - enjoy your new vehicle!
Inspect before buying
I was ready to buy a car for $20k out the door. Just wanted to take it to a mechanic to get it evaluated. They said no. Who would drop $20k on a used car and not get it evaluated. Not me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Don, I understand your concerns about wanting to have a used car evaluated by a mechanic before purchase. It's important for our customers to feel confident in their decisions and we're sorry if this wasn't communicated effectively during your visit. We'd like the opportunity to discuss this further with you directly so please reach out at your convenience. Thank you, Tommy Hung - General Sales Manager - 786-697-1408
Huseyin was amazing
Huseyin was so helpfull from the beginning of the process. I found my dream car he is the person who convinced me that is what I want. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maria, we're delighted to know that Huseyin was able to assist you in finding your dream car here at HGreg Orlando. We appreciate the kind words and hope you enjoy every mile with your new ride! Take care!
Maharshi Rao - Best salesman ever
Maharshi treated me with a huge smile while I entered the showroom. He is very energetic and convincing seller. He helped me and my father find the perfect car that we were looking for. He showed us selected cars to our specific needs and we were very impressed. He took care of every detail that we mentioned and the reason why we need the new car. I would recommend him to everyone and would love to say he is the best salesman I have met so far. I would go again and let him choose a car for me in future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vani, we're delighted to know that Maharshi was able to assist you in finding the perfect car at HGreg Orlando. Thanks for putting your trust in our team - it would be our pleasure to work with you again. Until next time, enjoy the ride!
sean k
This is my second time at HGreg and my experiences here are always great. My dealer Sean always helps me get the best car offers and is great, he is a quick paper processor and has great customer service skills. Always leave this place Happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad to know you had another great experience at HGreg Orlando! It's wonderful that Sean could assist in finding the best car offers for you. We appreciate your feedback and look forward to seeing you again next time!
Huseyin was amazing
Huseyin was amazing in all the process. I am so happy to work with him. Finally got my dream car thank you for helping me out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad to know that Huseyin was able to assist you in getting your dream car at HGreg Orlando. Thanks for sharing this positive experience with us!