Reviews
LUIS VAZQUEZ
Luis fue muy amable y nos explico cada detalle con cuidado. Nos mostro varios carros antes de decidir y nos ayudo a encontrar la mejor opcion que se adaptaba a lo que vine a buscar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maria, gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Luis y el equipo HGreg Orlando. Apreciamos el apoyo y esperamos verle en futuro!
LUIS VAZQUEZ
luis provided assistance and he was very helpful and he was very informative about each car I toured 10/10 experience. I would absolutely recommend him to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laquaysha, thank you so much for reviewing Luis and HGreg Orlando! We are elated to hear that your experience was worthy of 5 stars!
LUIS VAZQUEZ
WE CAME TO HGREG IN ORLANDO TO LOOK FOR A MINIVAN AND LUIS DID A GREAT JOB OF SHOWING US OUR OPTIONS AND HELPING INFORM US OF ALL OF THE VARIABLES THAT WENT INTO THIS PURCHASE. HIGHLY RECOMMEND HGREG AND LUIS IF YOU NEED A CAR!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new minivan, Steven! It is great to see that Luis provided you with an excellent experience here at HGreg Orlando!
Worst Car buying experience ever
Worst car buying experince in my 35 years of buying cars. We were there 7 hours constantly being ignored. Most unprofessional experience ever. I am sorry I ever went there. The end!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This review is concerning to us, and we deeply apologize that you felt ignored throughout your sales experience. We strive to demonstrate our commitment to customer service every day, and I am disappointed to see we've fallen short of our high standards. I would like the chance to make this right. I will look for your contact information, and I also invite you to reach out to me directly. Thank you, Christian Reinhard Paul - General Manager - 7866971408
LUIS VAZQUEZ
I came to Hgreg to buy a truck. Mr. Luis Vazquez was extremely helpful,patient,attentive to what I was looking for. His extremely great at what he do.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Junior, thank you for the review! We are so glad to hear that Luis delivered such a successful purchase experience. Drive safely, and we hope to see you back again at HGreg Orlando!
sean k
everything was nice and smooth here, they have a great proccess which makes it easy here. I will dfinitelt be back for a future purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the review, Dan! We are so glad to hear that you had a successful purchase experience working with the HGreg Orlando team. Drive safely, and we hope to see you back again down the road!
luis vazquez
Went to HGreg, ran into Luis. He was very helpful and worked with MY needs not his own. Happy to recommend him to anyone going forward.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review! We appreciate the kind feedback about Luis and hope to see you again at HGreg Orlando. Safe travels!
sean k
It was great he gave a thorough explanation of everything. Great customer service and everything was done in a good timely manner. Thank you very much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nayda, thank you for the review! We are so glad to hear that you had a successful purchase experience working with the HGreg Orlando team. Drive safely, and we hope to see you back again down the road!
They don't accommodate travelers or do uplkeep
I went through my credit union to finance a hgreg car. I drove 3 hours from Orlando to Miami. For a nearly a 40k car and they wouldn't even accommodate me with delivering the car to the hgreg closer to me . Said they didn't deliver. But I happen to know that if you find a vehicle at another hgreg you could pay 150 to have the car brought closer. So I have to go and drive the car from Miami to Orlando area and there goes the 300 miles. That they didn't even offer to extend. And here is the worst part. I bought a maserati who's warranty had just run ot and it approached the 4 year maintaining. Their so called point inspection does not include keeping up with the required scheduled routine belt replacements and tune up. So you mean to tell me I spent 40k on a high end vehicle that you pretended to do a thorough inspection but forgot to mention oh by the way.. as soon as you spend your money now you have to go to the dealership and spend 2k. Because we didn't do it although we knew it was due. But they are all about safety? Please.. my advice spend the Xtra to cut a certified one at a real dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We use reviews like these to learn and grow, and we appreciate you sharing your experience with us. Customer satisfaction is our top priority and it is disappointing to see that your experience in sales was anything less than stellar. I would like to see what I can do to improve your experiences going forward and I hope you'll give me a call at your earliest convenience to discuss the matter in greater detail. Thank you for your feedback, Christian Reinhard Paul - General Manager - 786-697-1408
LUIS VAZQUEZ
I had a great experience with Luis Vazquez @ HGreg, he was very informative and helpful, great customer service. I would highly recommend to anybody looking for a new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eddy, thank you for the review! We appreciate the kind words about Luis and hope to see you back again at HGreg Orlando. Safe travels!