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HGreg.com Orlando

(1,546 reviews)
Visit HGreg.com Orlando
Sales hours: 11:00am to 7:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,546 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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LUIS VAZQUEZ

Came in to Hgreg to view some cars, Luis introduced himself and took us under his wing. I am so grateful for all the assistance and kind attention his provided to my husband and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matty, thank you for the review! We are thrilled to hear that you had a successful purchase experience working with Luis and the HGreg Orlando team. Drive safely, and we hope to see you back again down the road!

Rip off / bismark Colombiet

I purchased a vehicle and I have come to find that the extended warranty that i purchased is actually four different warranties. Worse is that these charges are listed differently with different names throughout the paperwork. The “maintenance warranty” does not cover maintenance but mechanical break down. The service warranty only covers electronics. The tires warranty actually covers interior for cloth interior and my vehicle has leather. I fell so ripped off and misled. The lien holder was shocked because this dealer is a partner to ally and they never offered me ally’s warranty product.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maria, it's never our intention to mislead or misinform our customers, and I sincerely apologize for any misunderstanding in regard to our extended warranty. I would like to step in and offer my assistance here so that we can clear up any confusion. I will search for your contact information, but in the meantime, please also give me a call when you have a moment. Thank you, Christian Reinhard Paul - General Manager - 786-697-1408

LUIS VAZQUEZ

Transparent and honest feedback! Great guy, knows how to communicate and talk through the things customers need to know. Buying a car isn't easy, but Luis makes it easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this great review of HGreg Orlando, Gabe! Our team is dedicated to making the buying experience as easy as can be, so it is exciting to hear that Luis exceeded those expectations. He will appreciate your praise. Enjoy the new ride!

sean k

Cars available for every budget. They have a large inventory and let you browse the car park. No pressure to buy. The process is easy and fast. Great staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Philippe, thank you for the review! We are so glad to hear that you had a successful purchase experience working with the HGreg Orlando team. Drive safely, and we hope to see you back again down the road!

LUIS VAZQUEZ

I ran into Luis at H Greg, he was awesome! Very knowledgeable and friendly. He is definitely who you would want to see at HG Greg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review! We appreciate your business and will be sure to pass on the kind words to Luis. Safe travels! - The HGreg Orlando team

Great Experience With Ali

Great experience with Ali Took his time with showing us a car Explained every process. This is the second time I come to get a car in This company

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Oscar, thank you for choosing HGreg Orlando and leaving Ali a five-star review. We are delighted that you feel confident in our team and business. Enjoy the ride!

LUIS VAZQUEZ

Luis was my sales person, he was great! He listened to what was important to me and was educated on each make and model that I looked at. He answered every question I had, very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

JoAnna, thank you for giving a shout-out to Luis! We love to hear when our customers are happy with their buying experiences. See you next time! - The HGreg Orlando Team

Luis Vazquez

Luis was a delight to work with! He made my first car buying experience fast and easy. Thank you HGreg! Would greatly recommend this dealership to my friends and family looking for a newer lower priced vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ariana, thank you for the review! We are so glad to hear that Luis delivered such a successful purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at HGreg Orlando!

sean k

Sean was amazing!! very thorough and amiable. He was very pleasant and knowledgeable. It was a pleasure to interact with him and see how dedicated he is to help the customers,. and how much pride he takes in his work. Great Job Sean!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was our pleasure to serve you, Miguel! Thank you for the excellent review and for trusting HGreg Orlando with your business. Sean is exactly as you described. He has a passion for assisting customers and is packed with knowledge. We will be sure to share your kind words with him. Have a wonderful day and we hope to see you again down the road!

LUIS VAZQUEZ

We came in looking for a truck Luis took good care of us. He took his time to show us our options and explain the differences in those options. He was patient while we pondered our choices and was more than willing to keep showing us the options and help us test drive the trucks. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was our pleasure to work with you, Dimitrios! Thank you for the awesome review and for trusting HGreg Orlando with your business. We are so glad that Luis and the rest of our team were able to help make your truck-shopping experience so smooth and easy. Have a great day and keep us in mind for any future needs!