Reviews
Great work on everything keep up the good work.
Cliff Jean-Baptiste, there goes your understand everything about cars and explaining how everything goes understanding what companies policies on vehicles and understanding showing the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review of HGreg Orlando, Antrell. Cliff and the team are here to help with any of your vehicle needs.
What courtesy
I have bought three cars from there so far and I’ve never had an excellent experience dealing with those people they promised the world but they don’t deliver they sell cars which should not be on the lot for sale I have called the service department to make an appointment to get the car fixed all I’ve gotten so far is run around the guy at the service department was so rude he hung up the phone I called and to talk to the managers and they don’t have the courtesy to pick up the phone and talk to you such a bad experience
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Raja, this feedback is very concerning to read. I sincerely apologize that your experiences have not been met with the excellent customer service we strive to provide. Additionally, I'm so sorry that you haven't received prompt, seamless communication from our team. If you'd be willing to continue this conversation, I'd like to help. Please consider contacting me directly when you have a moment to discuss this further. Thank you, Christian Reinhard Paul - General Manager - 863-670-1380
Manix Pierrette
The service representative was very polite & greeted us from the beginning. He went over all the policies & asked us if we had any questions. He made us feel comfortable & the whole process was easy & fast. I would definitely recommend HGREG to family & friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted you enjoyed working with our team here at HGreg Orlando! Thank you so much for the supportive feedback. We hope to work with you again down the road!
sean k
I was greeted within a few minutes, I was approached by Sean, very nice gentlemen, He was very informative and helpful, I would in all probability come back here or refer a friend to ask for Sean
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rene, thank you for the great review of Sean and the team! We appreciate your business and we hope to see you again at HGreg Orlando. Safe travels ahead!
British
British was very friendly and helpful. Knowledgeable about the car I was looking at and if unknown question was asked he found out the answer quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was our pleasure to work with you, Eric! Thank you for the awesome review and for trusting HGreg Orlando with your business. We are so glad that British and the rest of our team were able to help make your car-shopping experience so smooth and easy. Have a great day and keep us in mind for any future needs!
Great
Sorylys was so helpful it was a pleasure dealing with her nothing was too much trouble will come back again to buy my next car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
British
Mr. young Was Very Polite, Kind, Generous, And Had Patience With me. He Help Me Find My Dream Car with no problem. I Enjoyed WORKING with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
LUIS VAZQUEZ
LUIZ VAZQUEZ IS VERY PERSONABLE, KNOWLEDGEABLE, AND QUICK TO SERVE. FRIENDLY AND EXPLAINED THE PROCESS TO MAKE IT EASIER. MADE ME FEEL COMFORTABLE WITH MY PURCHASE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sean K
sean was very good overall I dont have any complaints about him. I do think the fees have gooten a bit excessive here this is my second time coming here. They do have a lot to chose from so it is a good one stop shop type of place
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
sean k
Sean was amazing and perfect in so many ways. He explain things in details. If I still didn't understand he went over it step by step. His communication skill are point on. Sean made my experience at HGreg comfortable and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase