Reviews
LUIS VAZQUEZ
Came to Hgreg looking for a new car, ran into Luis and was welcomed with open arms. Definitely recommend working with Luis Vazquez. If you come ask for Luis.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Kelvin! We're glad that the HGreg Orlando team was welcoming and nice to work with. We appreciate your shoutout of Luis, and we'll see you around.
Luis Vazquez
We discovered HGreg by mistake but it was the best possible thing to happen to our family. We entered and were greeted by friendly staff and had the pleasure of working with Luis Vazquez in our new car search. Luis was very knowledgeable and helpful as we tried out various vehicles to meet our families needs. This is a one stop shop with financing assistance, etc. I can recommend this location fully as our experience was 100% easy & pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Woohoo! It makes our day to hear that Luis and the team earned your trust. Thank you for giving HGreg Orlando a chance, and we hope you have a wonderful day!
Rodney is amazing!! 10/10 service!
Rodney went above and beyond to help us find the perfect car! He was sociable and friendly. We had a great time talking with him and laughing. He is incredibly knowledgeable and a fantastic asset to your company. We ended up naming our car Rodney after such a great experience with him!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear that Rodney took such great care of you! Thank you for choosing HGreg Orlando and for sharing your experience. Safe travels ahead!
LUIS VAZQUEZ
Luis Vazquez was very helpful and explained all. I came just to inquire and may just leave with a vehicle. excellent service and up front everything here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for this awesome feedback, Anthony. It is great to hear that Luis provided excellent information and service. He will appreciate the shoutout!
LUIS VAZQUEZ
WE HAD A GOOD EXPERIANCE WITH SALESMAN LUIS VASQUEZ. HE WAS VERY HELPFUL AND PROFESSIONAL. HE MADE THE BUYING PROCESS MORE ENJOYABLE, AND TOOK HIS TIME EXPLAINING ALL THE OPTIONS ON THE VEHICLE.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was our pleasure to work with you, Mariana! Thank you for the awesome review and for trusting HGreg Orlando with your business. We are so glad that Luis and the rest of our team were able to help make your buying experience so smooth and enjoyable. Congrats on the vehicle and have a great day!
sean k
Easy process, was able to see and drive the car quickly. The car was in the condition advertised. Working with my trade was a plus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maggie, congrats on your purchase! Thank you for choosing HGreg Orlando and leaving us a five-star review. We hope you continue to enjoy your new ride!
LUIS VAZQUEZ
LOOKING FOR A NEW VEHICLE CAME TO HGREG AND LUIS ASSISTED ME WITH CONFIDENCE, AND GREAT CUSTOMER SERVICE. EXPLAIN EVERY DETAILS AND A FAST PROCESS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Felix, congratulations on the new vehicle! We are thrilled that Luis and the rest of our HGreg Orlando team were able to provide such excellent service to you throughout the buying experience. Have a great day and enjoy the ride!
sean k
Easy process, was able to see and drive the car quickly. The car was in the condition advertised. Working with my trade was a plus. i would return here again they were all very friendly and it was a good environment
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business and your review! Thanks from the HGreg Orlando Team, Maggie! Until next time!
Beware of Inflated and Unreasonable Fees
Fees are ridiculous. Since there is no cap on fees, this dealer goes all out. Looking into an 8 year old used VW. Fees include pre delivery $1300, Electronic Registration Filing $700 and the icing on the cake HGreg Protection Package $800. Total fees of $2800 which are then part of the subtotal and taxable along with the actual car purchase price. And what is the protection package? Dealer said it is 3 years of interior and paint protection. Yes on a new car but on an 8 year old car? Then don’t forget the License charge of $500 which is not taxable. No wonder the car has been advertised for over a month in this sellers market. Maybe have more reasonable fees?
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am so sorry to hear that the price was higher than anticipated. Our goal is to deliver high-end products and services at a fair cost, and it's very disappointing to learn that we've left the wrong impression. We will be sure to take your feedback into consideration as we move forward. If there is anything else you'd like to discuss or that I can assist you with, please don't hesitate to give me a call. Thank you, Christian Reinhard Paul - General Manager - (833) 331-0428
sean k
My experience has been smooth and stress-free. I was well informed on my options and given and opportunity to inspect and drive my car of choice before making any decisions. Sean was easy to talk to and answered all my questions. I enjoyed my experience all together!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was our pleasure to serve you, Destiny! Thank you for the excellent review and for trusting HGreg Orlando with your business. We are thrilled that your experience was so smooth and stress-free. Sean will appreciate the shoutout. Have a wonderful day and we hope to see you again down the road!