Reviews
British
great service - He made it enjoyable and fun to partner with. He took his time to find the right car for me -thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super awesome experience!!!
Such a great experience we had with Luc today. He was very friendly and helpful throughout the entire process. We would most definitely recommend him to someone who is in need of a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall a really good experience!
I was recently a customer Saturday November 26th 2022. I called in and schedule an appointment to view the Lincoln MKZ and realized it really wasn’t the car I desired. My sales associate Rodney Nelson was absolutely fantastic with recommending other vehicles that I may be interested in within what I wanted to spend. Providing me with the needed insight to make a sound decision in the car purchase. He was patient and attentive, answered all questions I had. He also gave insight on things I may not have known to ask and as a woman I truly appreciated that. Now, I’m rating my overall experience a 4.5 and not a 5 because after sitting a few minutes with the finance manager/officer in room 9. This experience was subpar to say the lease, I came with a pre approval of 7.5% and he continued to push 11.9%. I will it at leave that. Now I have a bad taste in my mouth over this and even purchasing any car from here. I recommend this person try to meet the customer need first, company and then his own. The only reason I didn’t leave was because of the service Rodney provided. I would also like to recognize Louis Whatts the second finance manager/officer is encountered, topnotch professional! Understood my needs and came to me with a better offer than I had 5.4% there wasn’t any long drawn out process. Great conversation and very personable. Everyone from the greeter to Rodney from insurance grade A. To the GM take care of the people that take care of your customers, it’s about building relationships. That one hiccup could have cost a life long customer that referred other customers. Thank you Rodney and Louis for assisting me in the purchase of my new KIA, I will consider returning to purchase the Macan.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great price, awesome service
Niazie was the salesman assigned to me when I came in the door. He was genuine and very knowledgeable about all the cars on the lot. He never pressured me into buying anything I didn't want, which was nice. I found a car at a different location that I liked and within 48 hours they got the car for me to drive. Niazie really communicated well as I waited for the car and even came in on his day off to make sure I was happy with the car. I can't say enough good things about the whole experience and Niazie's service, he definitely went above and beyond for me, so I would gladly do business with this dealer again in the future. Shaney was also great to work with he was the finance manager and he stayed beyond closing time just to ensure I had every detail in the paperwork explained to me. I will recommend Hgreg to family and friends I will be sure to tell them to see Naizie when they come in. Thank you all for a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sean k
I like the no commission aspect. and Also the up front pricing. You know the price is going in. Sean was very easy to get along with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
sean k
The process of getting a car was easier than i had expected. Sean made it feel easy, smooth and kept my best interest in mind.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joel Cruz
Great Customer Service from Joel, went in for a muscle car was indecisive which one I wanted. Joel help me narrow it down and I left with a great challenger
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rodney is the best!
Rodney was amazingly helpful and kind from the get go. I appreciated his integrity and honesty. He made sure I was well taken care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sean k
Sean has been very helpful from start to finish! Knowledgeable and had a great attitude throughout the whole experience! I wouldn't have wanted any other salesman helping he was awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joel Cruz
I love how the dealership did no haggle. It really did save me time and I was in and out of the dealership. Beyond happy with the purchase of my Lincoln and Joel did a excellent job coming back next month to buy another vehicle from him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase