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HGreg.com Orlando

(1,570 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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Manix Pierrette

The experience was very pleasant all our questions were answered up front and the test drive length was adequate overall and I would recommend hgreg for your auto shopping.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LOUIS VAZQUEZ

HGREG IS THE BEST PLACE TO BUY A VEHICLE AND LOUIS VAZQUEZ IS THE MOST PASSIONATE ASSOCIATE EVER TO DEAL WITH GOD BLESS YOU GUYS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Louis Vazquez

Louis was amazing. He mentioned dealer fees up front, which I appreciate, no other dealer I've ever worked with has ever done that. The buying process was also the fastest I've been through. It generally takes hours! Not here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional Customer Service

I worked with Luis Vasquez at the HGreg location in Orlando Florida. He was able to easily communicate all information or concerns that I had about the vehicle I was interested in. He also answered all my questions without working his way around to a better sounding answer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hhgreg was great dieune pierre is the guy to for u

Dieune Pierre is the guy you wanna talk to about finding you your perfect fix car he was great got me n my cousin into all our cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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British

great service - He made it enjoyable and fun to partner with. He took his time to find the right car for me -thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super awesome experience!!!

Such a great experience we had with Luc today. He was very friendly and helpful throughout the entire process. We would most definitely recommend him to someone who is in need of a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall a really good experience!

I was recently a customer Saturday November 26th 2022. I called in and schedule an appointment to view the Lincoln MKZ and realized it really wasn’t the car I desired. My sales associate Rodney Nelson was absolutely fantastic with recommending other vehicles that I may be interested in within what I wanted to spend. Providing me with the needed insight to make a sound decision in the car purchase. He was patient and attentive, answered all questions I had. He also gave insight on things I may not have known to ask and as a woman I truly appreciated that. Now, I’m rating my overall experience a 4.5 and not a 5 because after sitting a few minutes with the finance manager/officer in room 9. This experience was subpar to say the lease, I came with a pre approval of 7.5% and he continued to push 11.9%. I will it at leave that. Now I have a bad taste in my mouth over this and even purchasing any car from here. I recommend this person try to meet the customer need first, company and then his own. The only reason I didn’t leave was because of the service Rodney provided. I would also like to recognize Louis Whatts the second finance manager/officer is encountered, topnotch professional! Understood my needs and came to me with a better offer than I had 5.4% there wasn’t any long drawn out process. Great conversation and very personable. Everyone from the greeter to Rodney from insurance grade A. To the GM take care of the people that take care of your customers, it’s about building relationships. That one hiccup could have cost a life long customer that referred other customers. Thank you Rodney and Louis for assisting me in the purchase of my new KIA, I will consider returning to purchase the Macan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great price, awesome service

Niazie was the salesman assigned to me when I came in the door. He was genuine and very knowledgeable about all the cars on the lot. He never pressured me into buying anything I didn't want, which was nice. I found a car at a different location that I liked and within 48 hours they got the car for me to drive. Niazie really communicated well as I waited for the car and even came in on his day off to make sure I was happy with the car. I can't say enough good things about the whole experience and Niazie's service, he definitely went above and beyond for me, so I would gladly do business with this dealer again in the future. Shaney was also great to work with he was the finance manager and he stayed beyond closing time just to ensure I had every detail in the paperwork explained to me. I will recommend Hgreg to family and friends I will be sure to tell them to see Naizie when they come in. Thank you all for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Rodney is the best!

Rodney was amazingly helpful and kind from the get go. I appreciated his integrity and honesty. He made sure I was well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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