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HGreg.com Orlando

(1,545 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,545 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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sean k

the saleman was very polite and respectful. i did not like the $2700 dealer fees. i believed is outrage. To push into taking a protection package is also outrage, should not be mandatory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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sean k

Very helpful, knowledgeable and helped us get the best price for our trade in. He was very patient with us while we chose the best car for our family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Rodney is the best

Rodney is doing a amazing job helping me find the car of my dreams. He answer every time I call for questions. Im not in Orlando every day so I have to do everything online till I get back. When I do Ill defiantly will work with Rodney!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This is a HORRIBLE DEALER!!!!!

I tried buying a car from these people to no avail. I called them 13 time, texted them 4 and emailed them 8 times trying to buy a car at the price they listed, no one every returned my inquiries. It was a 2019 Lincoln Continental Black Label AWD stock # 123314. After 8 days of trying to get ahold of them I finally demanded to talk to a manger. Two days later a manger called me. He said he would help me, he said he looked up the car and it was in the Bodyshop, he did not know why. He said he would look into i and call me back, well you guessed it... I never received a call back, that was more than 10 days ago and four more calls from me. I have since bought a 2019 Lincoln Continental Black Label AWD from Eastern Automotive... they were a complete joy to work with, it took less than 8 hours from start to finish with them and a nicer Continental for less money..... I cannot imagine how bad the "After the Sale" service would have been when the totally suck when you are trying to buy a car from them at their full price. Horrible dealer!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent service

I went to HGreg in person and Luis Vazquez was very helpful and patient in helping me and my husband find and test drive my ideal car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Luis Vazquez

Super easy experience. They have a very large selection of cars and Luis made the buying process so easy. No dealership markups makes its even better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Luis Vazquez

i went to Hgreg I met Luis Vazquez and he was very helpful and gave me great customer service I was very happy with the process its my second time buying a car with Hgreg

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Luis Vazquez

Luis was very helpful and explained the process effectively. Thanks for such an easy process. We test drove in the rain. I would recommend allowing drivers to have more options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sean K

They have literally every car you can think of here, I was showed a lot of options and learned a lot. I will def return when I am ready to purchase this is a very easy system and I love the atmosphere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hgreg is on a another level for purchasing a car.

Hgreg is on another level of a car buying experience from the moment I entered the door I felt at ease. No car salesman running to meet me in the parking lot asking me how much I wanted to spend or what kind of car I was looking to buy today! At Hgreg I was given a choice of looking in the car lot on my own or being accompanied by a i will call them Sales Advocates 😀 Rodney was my Advocate he is a salesman of the future confident in the product not pushy, personable not overwhelming never once was I uncomfortable he gave me options!. Hgreg is a welcomed new experience I knew this was my last stop in finding my car I just wish it was my first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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