Reviews
sean k
This was our first time purchasing a vehicle through Hgreg after MONTHS of shopping around. I wish we had come here and met Sean first. I cant say enough positive things about him. He was so communicative and understanding ( we arrived late because of I4 traffic), knowledgeable, transparent, and just generally down to earth! He made this such an ENJOYABLE experience from start to finish. He was the best of all worlds, great personality, friendly, not pushy, very helpful, genuine, and thorough. There was not a single question that he couldn't answer, and we asked a ton. I wish every experience was like this. Please come to Hgreg Orlando and ask for Sean!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy peasy
Transparent,fast,easy. Would recommend to friends and family. Love my new vehicle, it seems that we got a good deal. We drove home very very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sean k
Sean was super helpful and knowledgeable, walked us through the entire procedure. He even tried to communicate with us in Spanish :) We definitely appreciated his help and good nature through this process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car purchase
Rubi Rivero gave a great customer service she was very helpful and transparent throughout the whole process and answered all my questions. I recommend her to anyone looking to buy a car from Hgreg.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ginna, thank you for the positive remarks regarding our sales professional Rubi. Welcome to the HGreg.com family!
sean k
Sean was awesome. Took to see multiple cars and test drive them. Would highly recommend Sean in the future or purchasing with Sean again. Thanks Hgreg!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us a review Wayne! Welcome to the HGreg.com family.
sean k
vehicle was as isplayed on the internet. process was fast and Sean was very professional and informative. Would definately come back when in need of a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive review Leo!
Dairo M
Dario was very professional and honest. The whole staff was amazing. I highly recommend HGREG for your next car. best experience ever. thank you for everything
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Carl!
Rodney is the best !
I’ve come back to this dealership multiple times and always go back to Rodney, he is an excellent sales person and is willing to work hard to make everyone happy. I highly recommend if you go to the dealership to ask for him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review Nina!
Horrible experience
Dieune was horrible and incompetent. After I returned the piece of junk they sold me and politely declined to buy anything else(since I didn't trust them); Dieune proceeded to tell me how it was a busy day for him and I was taking up his time. Nevermind that I requested the return and refund at least 2 hours before and kept insisting while the GSM Vince and him kept trying to sell me something else. They apparently never once considered my time. After explaining myself for too many times to count, I finally got to the return process. Upon inquiring about some questionable refund policies and receiving no clear explanation from Dieune or the General Manager. They both left me sitting with no help for another 30 minutes. Once they saw I was not going to be their fool for a second time and buy garbage for thousands of dollars, they both completely ignored me(disposable). The GM stood across the room facing my direction chatting and laughing with coworkers, and Dieune apparently moved on to the next victim. I finally got out of there after about 3 hours by requesting help from someone else(explaining everything again). This was an unnecessarily frustrating ordeal that wasted my entire afternoon. The whole process from beginning to end with HGreg was a complete waste of time.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Evan Claudio is amazing
Evan Claudio is such a sweet soul also very fun and super super nice!!!! Made us feel so welcome and extremely patient ,Helped my grandma get a car , and truly have great advise ! This guy is awesome ! Everyone at Hgreg so sweet and kind ! Great car experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase