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HGreg.com Orlando

(1,552 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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sean k

This was our first time purchasing a vehicle through Hgreg after MONTHS of shopping around. I wish we had come here and met Sean first. I cant say enough positive things about him. He was so communicative and understanding ( we arrived late because of I4 traffic), knowledgeable, transparent, and just generally down to earth! He made this such an ENJOYABLE experience from start to finish. He was the best of all worlds, great personality, friendly, not pushy, very helpful, genuine, and thorough. There was not a single question that he couldn't answer, and we asked a ton. I wish every experience was like this. Please come to Hgreg Orlando and ask for Sean!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy peasy

Transparent,fast,easy. Would recommend to friends and family. Love my new vehicle, it seems that we got a good deal. We drove home very very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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sean k

Sean was super helpful and knowledgeable, walked us through the entire procedure. He even tried to communicate with us in Spanish :) We definitely appreciated his help and good nature through this process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car purchase

Rubi Rivero gave a great customer service she was very helpful and transparent throughout the whole process and answered all my questions. I recommend her to anyone looking to buy a car from Hgreg.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ginna, thank you for the positive remarks regarding our sales professional Rubi. Welcome to the HGreg.com family!

sean k

Sean was awesome. Took to see multiple cars and test drive them. Would highly recommend Sean in the future or purchasing with Sean again. Thanks Hgreg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review Wayne! Welcome to the HGreg.com family.

sean k

vehicle was as isplayed on the internet. process was fast and Sean was very professional and informative. Would definately come back when in need of a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the positive review Leo!

Dairo M

Dario was very professional and honest. The whole staff was amazing. I highly recommend HGREG for your next car. best experience ever. thank you for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you Carl!

Rodney is the best !

I’ve come back to this dealership multiple times and always go back to Rodney, he is an excellent sales person and is willing to work hard to make everyone happy. I highly recommend if you go to the dealership to ask for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review Nina!

Horrible experience

Dieune was horrible and incompetent. After I returned the piece of junk they sold me and politely declined to buy anything else(since I didn't trust them); Dieune proceeded to tell me how it was a busy day for him and I was taking up his time. Nevermind that I requested the return and refund at least 2 hours before and kept insisting while the GSM Vince and him kept trying to sell me something else. They apparently never once considered my time. After explaining myself for too many times to count, I finally got to the return process. Upon inquiring about some questionable refund policies and receiving no clear explanation from Dieune or the General Manager. They both left me sitting with no help for another 30 minutes. Once they saw I was not going to be their fool for a second time and buy garbage for thousands of dollars, they both completely ignored me(disposable). The GM stood across the room facing my direction chatting and laughing with coworkers, and Dieune apparently moved on to the next victim. I finally got out of there after about 3 hours by requesting help from someone else(explaining everything again). This was an unnecessarily frustrating ordeal that wasted my entire afternoon. The whole process from beginning to end with HGreg was a complete waste of time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Evan Claudio is amazing

Evan Claudio is such a sweet soul also very fun and super super nice!!!! Made us feel so welcome and extremely patient ,Helped my grandma get a car , and truly have great advise ! This guy is awesome ! Everyone at Hgreg so sweet and kind ! Great car experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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