Reviews
Very helpful and my trip to dealership very easy Santiago
Very helpful and my trip to dealership very easy Santiago was very helpful and took care of my issue very quickly. I couldn't ask for anyone. He straight to the point and made my process so much easier.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rudy made everything seamless.
Rudy made everything seamless. I wouldn't bring my car anywhere else because of him. Efficient and wonderful experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Luis is one of the best Service advisors ever.
Luis is one of the best Service advisors ever. I appreciate all that he does. If he didn't work here, I would literally stop coming to Infiniti of Van Nuys
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent I'm a long-term customer; they have excellent
Excellent I'm a long-term customer; they have excellent service. It's Nissan corporate, upper management that's stupid and has no clue about what they're doing. I would rate them as morons. The guys at the dealership and service level are, and always have been terrific.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy check in.
Easy check in. Comfortable customer waiting area. Good communication on car update. Friendly staff around too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was very smooth throughout the time my car was
Everything was very smooth throughout the time my car was in for service repairs. Luis made she to keep me update on everything that was going on
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service, the personnel and staff are
Great customer service, the personnel and staff are personable and engaging. The service and work is always done with the highest of people efficiency.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Have had 8 Infinitis.
Have had 8 Infinitis. Always serviced there. Friendly professional work down correctly and on timeo
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They made my experince almost hassle free.
They made my experince almost hassle free. Transportation and everything else was provided Communication and rates were clear and understandable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am very happy with the service that was provided, and
I am very happy with the service that was provided, and the professionalism from the staff of very welcoming. The service adviser did a great job explaining everything and walk me through every step of the way. I would suggest anyone one needing service to visit Infiniti of van nuys for all your needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair