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INFINITI of Van Nuys

(896 reviews)
Visit INFINITI of Van Nuys
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–5:00pm
Tuesday 9:00am–9:00pm 7:00am–5:00pm
Wednesday 9:00am–9:00pm 7:00am–5:00pm
Thursday 9:00am–9:00pm 7:00am–5:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–9:00pm 7:15am–5:00pm
Sunday 9:00am–9:00pm Closed
New (833) 502-4183 (833) 502-4183
Used (833) 513-6800 (833) 513-6800
Service (888) 879-8505 (888) 879-8505

Reviews

(896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Van Nuys from DealerRater.

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Very helpful and my trip to dealership very easy Santiago

Very helpful and my trip to dealership very easy Santiago was very helpful and took care of my issue very quickly. I couldn't ask for anyone. He straight to the point and made my process so much easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rudy made everything seamless.

Rudy made everything seamless. I wouldn't bring my car anywhere else because of him. Efficient and wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Luis is one of the best Service advisors ever.

Luis is one of the best Service advisors ever. I appreciate all that he does. If he didn't work here, I would literally stop coming to Infiniti of Van Nuys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent I'm a long-term customer; they have excellent

Excellent I'm a long-term customer; they have excellent service. It's Nissan corporate, upper management that's stupid and has no clue about what they're doing. I would rate them as morons. The guys at the dealership and service level are, and always have been terrific.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy check in.

Easy check in. Comfortable customer waiting area. Good communication on car update. Friendly staff around too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was very smooth throughout the time my car was

Everything was very smooth throughout the time my car was in for service repairs. Luis made she to keep me update on everything that was going on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service, the personnel and staff are

Great customer service, the personnel and staff are personable and engaging. The service and work is always done with the highest of people efficiency.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have had 8 Infinitis.

Have had 8 Infinitis. Always serviced there. Friendly professional work down correctly and on timeo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They made my experince almost hassle free.

They made my experince almost hassle free. Transportation and everything else was provided Communication and rates were clear and understandable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am very happy with the service that was provided, and

I am very happy with the service that was provided, and the professionalism from the staff of very welcoming. The service adviser did a great job explaining everything and walk me through every step of the way. I would suggest anyone one needing service to visit Infiniti of van nuys for all your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.