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INFINITI of Van Nuys

(950 reviews)
Visit INFINITI of Van Nuys
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–5:00pm
Tuesday 9:00am–9:00pm 7:00am–5:00pm
Wednesday 9:00am–9:00pm 7:00am–5:00pm
Thursday 9:00am–9:00pm 7:00am–5:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–9:00pm 7:15am–5:00pm
Sunday 9:00am–9:00pm Closed
New (833) 502-4183 (833) 502-4183
Used (833) 513-6800 (833) 513-6800
Service (888) 879-8505 (888) 879-8505

Reviews

(950 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Van Nuys from DealerRater.

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Infinity has been beyond helpful in anything that we

Infinity has been beyond helpful in anything that we need, they are very attentive and make sure to always communicate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was a terrific experience.

It was a terrific experience. The work was done as Luis promised. I'm very appreciative and pleased. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always take care of my car when I have issues.

Always take care of my car when I have issues. Pricing is reasonable and they will take care of you, especially if you are a regular

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

friendly service , salesman was nice but didn’t have good

friendly service , salesman was nice but didn’t have good knowledge about programming The obtions of car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Long wait 4 hrs for oil change and front brake pads too

Long wait 4 hrs for oil change and front brake pads too much you lost me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was done well and relatively quick.

Service was done well and relatively quick. Will come back when service is required and due

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have been with infiniti of Van Nuys about 10 years.

I have been with infiniti of Van Nuys about 10 years. I haven't wanted to go anywhere else. I love the people and their reception room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I am always able to get an appointment that work with my

I am always able to get an appointment that work with my work schedule. I have also been able to schedule appointments just by driving to the service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service Helpful people Good cars Fast service

Good service Helpful people Good cars Fast service Very clean and neat Great community Nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

RUDY my advisor is always very helpful, provides great

RUDY my advisor is always very helpful, provides great recommendations. Great guy to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.