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INFINITI of Van Nuys

(894 reviews)
Visit INFINITI of Van Nuys
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–5:00pm
Tuesday 9:00am–9:00pm 7:00am–5:00pm
Wednesday 9:00am–9:00pm 7:00am–5:00pm
Thursday 9:00am–9:00pm 7:00am–5:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–9:00pm 7:15am–5:00pm
Sunday 9:00am–9:00pm Closed
New (833) 502-4183 (833) 502-4183
Used (833) 513-6800 (833) 513-6800
Service (888) 879-8505 (888) 879-8505

Reviews

(894 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Van Nuys from DealerRater.

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Excellent service, the best I have ever received, Jose...

Excellent service, the best I have ever received, Jose was very professional and he was very knowledgeable on the vehicle that he sold us, thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Sales person was very professional and honest.he was very fast and ontime.he explained and text every details of transaction and very respectfull to customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Happy Customer

Staff was very helpful very pleased with service. I would recommend to my family and friends if they are looking for a new car. Definitely looking forward to keep business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dream Come True

I’ve given infinity a 100% because they’ve out did their selves with their great customer care and always making sure that you’re getting the best deal you can get even if they have to change it up a bit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Responsive answers, competitive prices, and friendly people.

Responsive answers, competitive prices, and friendly people. I very much enjoyed my experience at Infiniti of Van Nuys and would highly recommend doing business with this group. They really go out of their way to make leasing or buying a new car a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service.

The sales consultant found the exact car I was looking for without any added pressure. The process was very smooth. He explained everything I needed to know about the car and also helped me enroll online.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy Process

Easiest sales process. The internet sales department is flawless! Great customer service at this dealership! I highly recommend this place if anyone is looking for a new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good overall

I appreciated working with them on line and prior to coming in. It saves mute a lot of time rather than driving around. I would do it again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice Selection of new cars

Knowledgeable salespeople who appear to enjoy their jobs and who also want you to get the best deal possible. There was plenty of inventory to make the buying expensive a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Top Notch Customer Service Experience

Movses made my car leasing experience effortless, convenient and not only did he meet but rather surpassed all my expectations. I have been leasing a car for over 8 years (~4 cars every 2 years) and have never had such impeccable service from any if my previous interactions. Thank you Inifinti of Van Nuys for employing such great staff to represent you and your company. Will definitely be a return client.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.