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INFINITI of Van Nuys

(894 reviews)
Visit INFINITI of Van Nuys
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–5:00pm
Tuesday 9:00am–9:00pm 7:00am–5:00pm
Wednesday 9:00am–9:00pm 7:00am–5:00pm
Thursday 9:00am–9:00pm 7:00am–5:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–9:00pm 7:15am–5:00pm
Sunday 9:00am–9:00pm Closed
New (833) 502-4183 (833) 502-4183
Used (833) 513-6800 (833) 513-6800
Service (888) 879-8505 (888) 879-8505

Reviews

(894 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Van Nuys from DealerRater.

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Excellent

Movses took care of everything simple and fast. Very easy to work with highly recommend him to get the jog done right. I totally will go back to him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Super friendly

I am very impressed with this dealership. Everyone was super friendly and knowledgeable. I will definitely be returning to purchase in the future. They worked out an amazing deal with me and were patient with all questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good car buying experience

Car buying can be frustrating but here, everyone has a role. They get to the point and I appreciate their approach to clients. They ask the client what they want, what they can afford and how much wiggle room. I’ve been to other dealerships where they just toy with you to waste your time but here I felt like I was able to get my car within my means.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car buying experience

From the sales associate through the management that stopped by and helped us throughout the process, through the finance team, it was a great, friendly experience with knowledgeable staff. Which is all that you can ask for. Would recommend to anyone shopping for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice cars we walked out with a deal we were happy with

Our host Cesar was very friendly and good at answering all of our questions. We found a car and they did a good trade in on our old vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great, efficient, and friendly service

I can’t recommend Infiniti Van Nuys enough. Both the sales and service department are extremely helpful and direct in providing great customer service and really worked with me to make the process of deciding if I should purchase a new Infiniti or fix the problems with my old one as easy as possible. I never once felt pressured and everyone I spoke to was kind and extremely honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Shahriar was very knowledgeable and efficient about the car I was interested in. He was being very honest about the lease and was able to get me the deal with my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great car for a great deal

Danny was a wonderful sales person. Mo was a great sales manager. It was a little back and forth for a little bit but at the end they gave us a great deal for a wonderful QX60. My whole family was there and they were so respectful and caring at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My 2020 Q50

Easy, No hidden charges, transparency, Huge inventory,Best Deals No Wandering they are number #1 in sales in the region.this is my third car from them. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Infiniti Van Nuys

I have to say I had the Most amazing experience here. Oscar , was great. And finance sept was greater. I was in and out in less than 45 minutes . Thanks Infiniti

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.