Sandy Sansing CDJR

Good experience with special ordering and purchasing my ‘22 Rubicon. Desmond and Steve were both very friendly and helpful!

Fantastic dealership from sales to maintenance services! Very happy with my truck! So happy in fact that my wife took her car and traded it in on a Ram 1500!

I dealt with Sandy and it was a pleasure she was very helpful with all my concerns.

Found my problem rapidly and didn’t even charge me for diagnosing. Not a part failure but the previous oil change shop incorrectly installed the o ring causing a dramatic leak. Honest dealership

Sandy is amazing, she is straight forward and was a pleasure to work with. Love my 2022 Jeep Compass. Thank you Sandy!

Beginning to end… PHENOMENAL service! I will be recommending y’all’s dealership to everyone!

Mr.Cowart is an awesome salesman. Extremely helpful and caring. He delivered what was agreed upon. I will recommend him to all my friends and family.

Outstanding purchasing experience and Steve Johnson was excellent salesman and helped in the experience. There were no pressure tactics are games played just honest figures and we met in the middle on the price range

While I would love to praise these guys for fitting me in (was going to buy the whole shop lunch) , I cannot. The battery on my brand new 6 figure truck died recently and we had to replace it. Due to the battery being unhooked the system threw a bunch of codes and nothing worked right. I asked the service advisor if I was going to have to pay them every time my battery dies and this poor engineering forces codes. According to Devon (the service advisor) the truck should not throw codes and this is not normal behavior, BUT, they still won't cover it under warranty. The truck is only 4 months old and only has 4k miles on it with NOTHING done to it. The dealership refused to cover it under warranty because they didn't have a "code" for it. When I asked if they reached out to FCA Devon said he would not call them because....again....he doesn't have a code for it. So needless to say I had to pay to get my vehicle back for something that should have been a BLATANT warranty issue. I didn't cause the battery to die and be replaced. I did nothing to cause any codes, but according to Sandy Sansing it is "user caused". So I caused none of the codes but it's my fault? Needless to say I had to pay out of pocket just to get my BRAND NEW vehicle back. On top of that they don't bring customers vehicles back up front for you...they make you as the customer march 100 yards through their back lot full of vehicles and try to find your vehicle. Customer service does not exist at Sandy Sansing Service.

Hunter Rogers was really nice and easy to deal with. I recommend you ask for him specifically. I’ll trade there again. He was careful to explain everything that comes with the vehicle and warranty information