Reviews
After visiting other dealerships in my area I was turned around because they couldn’t take my traverse as a trade since my transmission was going out. When I took my brother to pick up his new car from this dealership I explained to Desmond Cowart the experience that I had with trying to get a new car and I didn’t want to waste my time or his because I just knew that I couldn’t trade my car in. Desmond looked at me and said “we’re not them, let me get you into a reliable ride” and that’s exactly what he did! I was able to trade my 2019 traverse w/ a bad transmission for a brand new 2026 jeep grand Cherokee! Desmond also let me drive the car for 2 days before I decided if I wanted it or not ( I use to be Chevy girl through and through ) and I didn’t want anything other than an Chevy. After driving the car and experiencing excellent service from the team and being able to drive away in a brand new car I’m PROUD to say that I’ll forever be a customer at sandy sansing dodge ram & jeep! Go see Desmond!!
After visiting other dealerships in my area I was turned around because they couldn’t take my traverse as a trade since my transmission was going out. When I took my brother to pick up his new car from this dealership I explained to Desmond Cowart the experience that I had with trying to get a new car and I didn’t want to waste my time or his because I just knew that I couldn’t trade my car in. Desmond looked at me and said “we’re not them, let me get you into a reliable ride” and that’s exactly what he did! I was able to trade my 2019 traverse w/ a bad transmission for a brand new 2026 jeep grand Cherokee! Desmond also let me drive the car for 2 days before I decided if I wanted it or not ( I use to be Chevy girl through and through ) and I didn’t want anything other than an Chevy. After driving the car and experiencing excellent service from the team and being able to drive away in a brand new car I’m PROUD to say that I’ll forever be a customer at sandy sansing dodge ram & jeep! Go see Desmond!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience with Gunner. He listened to my needs and, even better, got me out the door and on the road fast!
Had a great experience with Gunner. He listened to my needs and, even better, got me out the door and on the road fast!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleased with the way all was handled.paperwork was a breeze and truck was very clean and detailed when left with it. 👍🏻🇺🇸
Very pleased with the way all was handled.paperwork was a breeze and truck was very clean and detailed when left with it. 👍🏻🇺🇸
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a truck, and the entire experience exceeded my expectations. From the moment I walked in, everyone on the staff was friendly, professional, and genuinely focused on making the process smooth and stress-free. A special thank you to my salesman, Jonathan, who was outstanding from start to finish. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. Jonathan made sure I found the right truck for my needs and kept me informed throughout the entire process. His honesty, professionalism, and excellent customer service made all the difference. If you’re looking for a dealership that truly values its customers, I highly recommend them. Be sure to ask for Jonathan—you’ll be glad you did! Thank you to the entire team for making my truck-buying experience such a positive one.
I recently purchased a truck, and the entire experience exceeded my expectations. From the moment I walked in, everyone on the staff was friendly, professional, and genuinely focused on making the process smooth and stress-free. A special thank you to my salesman, Jonathan, who was outstanding from start to finish. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. Jonathan made sure I found the right truck for my needs and kept me informed throughout the entire process. His honesty, professionalism, and excellent customer service made all the difference. If you’re looking for a dealership that truly values its customers, I highly recommend them. Be sure to ask for Jonathan—you’ll be glad you did! Thank you to the entire team for making my truck-buying experience such a positive one.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Staff are very courteous and eager to assist. Disappointed with service. I made an appointment a week in advance. I arrived early, shortly after opening on appointed day. My vehicle was not looked at until late afternoon. Tech inspection revealed needed parts which were not on hand. Repair said I would have to leave vehicle for a day or two. I needed vehicle so I picked it up, paid for service and prepaid for parts. Established a new appointment. I was told repairs would probably take 1 1/2 hours to complete. I hope so. My disappointment centered on the fact that I had an early AM appointment and the vehicle sat all day before Tech even evaluated it. This created a big inconvenience since I am also a business owner and value my and your time. Previously, when this was Milton Dodge, I never had any problems. This is my second experience with Sansing. I had previously purchased 8 vehicles from Milton Dodge Jeep. I will bring my business elsewhere. Sansing has lost its "home-town" atmosphere. This feeling is pervasive among my colleagues who have had similar experiences. Pricing is not competitive either. I hope something positive will result from my expose. I want Sansing to do well and return to the "customer-first" attitude. This is not a criticism of the employees who were polite. This is a corporate problem that has plagued both Sansing dealerships in Milton. My allegiances have shifted to McKenzie Motors where I have purchased 7 vehicles. Thank you.
Staff are very courteous and eager to assist. Disappointed with service. I made an appointment a week in advance. I arrived early, shortly after opening on appointed day. My vehicle was not looked at until late afternoon. Tech inspection revealed needed parts which were not on hand. Repair said I would have to leave vehicle for a day or two. I needed vehicle so I picked it up, paid for service and prepaid for parts. Established a new appointment. I was told repairs would probably take 1 1/2 hours to complete. I hope so. My disappointment centered on the fact that I had an early AM appointment and the vehicle sat all day before Tech even evaluated it. This created a big inconvenience since I am also a business owner and value my and your time. Previously, when this was Milton Dodge, I never had any problems. This is my second experience with Sansing. I had previously purchased 8 vehicles from Milton Dodge Jeep. I will bring my business elsewhere. Sansing has lost its "home-town" atmosphere. This feeling is pervasive among my colleagues who have had similar experiences. Pricing is not competitive either. I hope something positive will result from my expose. I want Sansing to do well and return to the "customer-first" attitude. This is not a criticism of the employees who were polite. This is a corporate problem that has plagued both Sansing dealerships in Milton. My allegiances have shifted to McKenzie Motors where I have purchased 7 vehicles. Thank you.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
My wife and I were shopping for a large SUV. We went to sandy Sansing Milton Jeep and spoke with a salesman, Desmond. He was very personable, helpful, and above all else not pushy! Answered our questions to the best of his ability. Salesman often get a bad rap for being overly pushy, and this was not our experience dealing with Desmond or his manager Alan. We ended up buying a Grand Wagoneer L that we had seen advertised on the Internet, and so far we are very happy with it!
My wife and I were shopping for a large SUV. We went to sandy Sansing Milton Jeep and spoke with a salesman, Desmond. He was very personable, helpful, and above all else not pushy! Answered our questions to the best of his ability. Salesman often get a bad rap for being overly pushy, and this was not our experience dealing with Desmond or his manager Alan. We ended up buying a Grand Wagoneer L that we had seen advertised on the Internet, and so far we are very happy with it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership my family and I have bought several new and used vehicles from here. They always treat you like Family can’t imagine shopping anywhere else..
Great dealership my family and I have bought several new and used vehicles from here. They always treat you like Family can’t imagine shopping anywhere else..
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My wife was promised something simple and the dealership failed to follow through . I feel the the purchase process was miserable . I also feel I was not given the discount I agreed to . I won’t use this dealership again for a car purchase .
My wife was promised something simple and the dealership failed to follow through . I feel the the purchase process was miserable . I also feel I was not given the discount I agreed to . I won’t use this dealership again for a car purchase .
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand your concerns and are sorry to hear you remain dissatisfied with your purchase experience. Our records indicate that your vehicle was purchased in October 2025, and we did notice a recent service visit. It's possible something during that visit may have contributed to your decision to leave this review. If there is an unresolved concern, we would welcome the opportunity to better understand it. Please feel free to reach out to our sales management team to discuss the matter further. We appreciate your feedback and would be happy to review any concerns you may have.
Service department was friendly and helpful and was able to fix the problem on our Jeep!
Service department was friendly and helpful and was able to fix the problem on our Jeep!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re glad to hear our service team was friendly, helpful, and able to get your Jeep repaired. We appreciate your business and look forward to serving you again.
Very friendly and dependable. They informed me that the part for my Jeep was not currently available.
Very friendly and dependable. They informed me that the part for my Jeep was not currently available.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad to hear you found our team friendly and dependable. We appreciate your understanding regarding the part availability and will be sure to keep you updated every step of the way. Thanks again for trusting us with your Jeep! 🚗😊