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Auto Hub

(493 reviews)
Visit Auto Hub
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(732) 798-7355 (732) 798-7355

Reviews

(493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Hub from DealerRater.

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Karma

I drove 3.5 hours from MD to NJ to buy a car, and when I got there they added $7500 of misc fees, not including the sales tax and registration. They knew exactly what they were doing by baiting us in and adding these outrageous fees. Avoid this dealership, due to their sale tactics and ethics. I told them finally, I would gladly pay $10K more to an honest dealership or person than to deal with this group ever again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

We are sorry to hear that your experience with us was less than satisfactory, Pete. Please contact us at your earliest convenience so that we can learn more about your recent visit and move forward in a positive direction. -The Auto Hub Team

Great experience at Auto Hub

Fidelix Enyiorji helped me purchase my new truck. What an awesome young man. He was courteous, friendly, and very helpful. Stop by Auto Hub and ask for Fidelix.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mathew, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Auto Hub Team

Avoid this dealership!!!

Made an appointment & came out to see the car I inquired about. Upon arrival, I was told the car was sold. Waste of my time and gas. Save yourself the aggravation and look elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mark, we’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. -The Auto Hub Team

I shared a bad experience with the Auto Hub North New

I shared a bad experience with the Auto Hub North New Brunswick NJ Dealer. I was making and in the process of buying a car with the Amex Auto Purchasing program. The manager approved to use Amex card purchase, but they need me to put a downpayment of $2,500 + 3%( Credit Charge) total of $ 2,575 on Tuesday, to guarantee I won't change my mind. Give me a receipt to hold on to the car, and I will pay the whole amount when I pick it up with My Amex card on Saturday. When I came to pick up the car, the salesperson said the car had already been sold. We have another vehicle below one year for your choice. I don't know if this is a professional deal or with customers? Or you don't want to accept cash, credit, or need me to do a lease to get more money or commission; I don't know, actually, Then lied by saying it wasn't put into the system and sold to someone else. Dishonesty isn't professional. The day before, I sent an email to the manager asking when I could pick up the car, but there was no feedback. The salesperson still asked me for a car insurance policy to send him back. Why don't you tell me? The day before, I wanted to waste my time with you. I chose your dealer because of a good review, but it really hurt my feeling to do business with a dealer in the future!.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

Buyer Beware !!

I shared a bad experience with the Auto Hub North New Brunswick NJ Dealer. I was making and in the process of buying a car with the Amex Auto Purchasing program. The manager approved to use Amex card purchase, but they need me to put a downpayment of $2,500 + 3%( Credit Charge) total of $ 2,575 on Tuesday, to guarantee I won't change my mind. Give me a receipt to hold on to the car, and I will pay the whole amount when I pick it up with My Amex card on Saturday. When I came to pick up the car, the salesperson said the car had already been sold. We have another vehicle below one year for your choice. I don't know if this is a professional deal or with customers? Or you don't want to accept cash, credit, or need me to do a lease to get more money or commission; I don't know, actually, Then lied by saying it wasn't put into the system and sold to someone else. Dishonesty isn't professional. The day before, I sent an email to the manager asking when I could pick up the car, but there was no feedback. The salesperson still asked me for a car insurance policy to send him back. Why don't you tell me? The day before, I wanted to waste my time with you. I chose your dealer because of a good review, but it really hurt my feeling to do business with a dealer in the future!.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

AVOID AT ALL COSTS *COMMITS FRAUD*

They force you to buy 3000 dollars in dealer add ons. This is fraudulent and illegal. Avoid this dealership at all costs. Most rude salesmen I've ever dealt with in my life.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

Price change….run Away.

Their listed price is not the price. They want thousands about for their services (not optional). Look and see others who had the same experience. Cars.com should remove them from their listings. It is not a good reflection on them. Run away

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. -The Auto Hub Team

The dealership folks got me scheduled for appointment and...

The dealership folks got me scheduled for appointment and when reaching there tells me that the car is already sold a day ago. On asking that you should have at least let me know that you have already sold the car the folks are like plain sorry with a sick face. Seems overworked. On asking can you tell me what is in your inventory, the desk folks tells me to make another appointment for it. Never buying from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

This is not a dealer but a wholesaler. Asking price...

This is not a dealer but a wholesaler. Asking price excludes necessary $3700 - $4500 in dealer fees for not being a dealership. This was misleading to a typical car buyer.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Not a man to keep up with his words.

I was here for few hours and we got a deal, but while they start to do the paperwork they said the car is mine, guess what? Someone came up and bought the car, (better deal for the dealer) and then they just came and tell me that the car got sold, what a ridiculous person (the manager) that can not keep up with his words, came on, you got be a man.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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