Reviews
I appreciated the time that Jason took to understand my
I appreciated the time that Jason took to understand my needs, to teach me about the car and to listen to my concerns in the negotiation process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate the five star rating and compliments for our Product Specialist Jason Dodd. Congratulations and enjoy! We are here if you need us. Thanks again!
Best customer service I’ve ever experienced!
Best customer service I’ve ever experienced! No beating around the bush, honest and accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful news! Thank you for the five star review and high marks for our Product Specialist Heber Quezada. We love the feedback including, "best customer service I've ever experienced!" Congratulations! Please call us if you need anything. Enjoy!
i’m always very happy with the professional service I
i’m always very happy with the professional service I receive when I take my Kia Optima or Kia Sedona in for service. Bob helped me out on my last visit with the Optima and everything was perfect.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! It was thoughtful of you to go online and rate your recent service experience. We appreciate the high marks and gracious comments. Please call us if you need anything. Thanks again!
We arrived early for our service appt but was checked in
We arrived early for our service appt but was checked in quickly. We were told of some recent recalls and offered to fix them during the same visit which was awesome. Service rep offered us a shuttle during our wait and checked on us periodically which was nice. Car was ready earlier than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! Thank you for the five star service review and high marks for our Service Consultant Darren Gokey. We love the feedback including, "car was ready earlier than expected." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.
Sam,Howard and the entire staff treated me great!
Sam,Howard and the entire staff treated me great! So helpful and accommodating ! So patient to explain the process that my car needed .l feel like lm in good hands at Coastal Kia Wilmington NC
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate the five star review and compliments for our service team members. We love the feedback including, "so helpful and accommodating!" Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs. Thanks again!
Work was done as stated in a reasonable amount of time
Work was done as stated in a reasonable amount of time Sam communicated during wait
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review and gracious comments. It was thoughtful of you to mention our Service Consultant, Sam Weisman, by name. Thank you for choosing Coastal Kia for your automotive service needs. Thanks again
I had a great experience purchasing my new car.
I had a great experience purchasing my new car. Everyone was friendly, My Salesman Sivon was outstanding, I can’t say enough about him. If you’re buying a car here go see Sivon for top notch service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful news! Thank you! We sincerely appreciate the five star review and compliments for our Product Specialist Sivon Gross. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!
Great car.
Great car. Friendly people. Great test drive. Good service all done in one day. Good salesperson
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great news, thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "great car, friendly people, great test drive." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
My wife and I were looking for a mini-van to transport
My wife and I were looking for a mini-van to transport our dogs. I had researched mini-vans and liked what I had read about the Kia Carnival. When I arrived at the dealership I was greeted by Jason Stone. He was easy to work with. He did not try to sell me on features that I did not need. He made to entire process simple. We are trilled with our new Kia Carnival.... the dogs love it too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations to you both and your fur-babies as well! We sincerely appreciate the five star review and compliments for our Product Specialist Jason Stone. Please call us if you need anything. We love hearing the Kia Carnival was a perfect match which met your needs. Enjoy! Thank you for choosing Coastal Kia!
Jason was exceptional!
Jason was exceptional! His listened and worked hard to accommodate our needs. The level of customer service was like nothing we’ve had at any other dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful news Diane! Thank you for the five star review and gracious comments. It was thoughtful of you to mention our Product Specialist, Jason Dodd, by name. We love the feedback including, "Jason was exceptional! He listened and worked hard to accommodate our needs. Congratulations and enjoy! We are here if you need us.