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Coastal Kia

(5,538 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Great dealership.

Great dealership. Great employees. Great cars, great new logo, great location, great service. Always happy!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Fantastic Stephanie! Thank you for the five star review and amazing comments. We love the feedback including, "always happy!" We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything.

I waited on my service and they were on schedule I was

I waited on my service and they were on schedule I was given prior to the seevice

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star service review and compliments for our Service Consultant Sam Weisman. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia for your automotive service needs.

Bob and Howard were fantastic to work with!

Bob and Howard were fantastic to work with! They really knew there stuff! I highly recommend them!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the five star review! It was kind of you to mention Bob Tomlin and Howard Ramsey by name. Your high recommendations mean the world to us. Thank you for choosing Coastal Kia!

We were in and out of routine service visit in no time.

We were in and out of routine service visit in no time. The shuttle drive, Dave, took us to Hironimus for dinner. The car was serviced and washed until we returned back. Sam described the service work done in detail. The car was brought to the door for us we wished each other a Merry Christmas.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Wonderful news! We appreciate the five star review and are thrilled to hear you were able to take advantage of our complimentary shuttle service and complimentary wash. It was thoughtful of you to give our Service Consultant Sam Weisman such high marks. Thank you for choosing Coastal Kia!

Hands down the best Kia dealership I’ve been to (and I’ve

Hands down the best Kia dealership I’ve been to (and I’ve been to a lot since I’ve moved all over). Super friendly staff that always make me feel like a valued customer. They always take great care of my KIA Sportage!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wonderful news! Thank you for the five star review and compliments for our service team. We love your feedback including, "super friendly staff that always make me feel like a valued customer." Thank you for trusting our service team to take care of your Kia Sportage. We are here if you need us.

Everything is well organized and the staff is

Everything is well organized and the staff is knowledgeable about the cars on site as well as what is available.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you! We appreciate the kind remarks and five star rating. It was thoughtful of you to rate our Product Specialist Cody Hamilton so highly. Thank you for choosing Coastal Kia!

Everyone was very kind at this dealership and we’re able

Everyone was very kind at this dealership and we’re able to update me multiple times. This dealership is very customer oriented it seems

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you! We appreciate the five star review and gracious comments. It was thoughtful of you to recognize our customer service culture. Please call us if you need anything. We love the feedback including, "everyone was very kind at this dealership and we're able to update me multiple times. " Thanks again!

Just bought a new Sportage, the wipers were faulty,

Just bought a new Sportage, the wipers were faulty, changed them out (actually upgraded them) without any issues when I picked up my tag. In and out, thanks !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the five star review and high marks for GQ, Heber and Jan. Congratulations on the purchase of your new Kia Sportage. Enjoy! We are here if you need anything.

My experience with coastal kia has always been a pleasure

My experience with coastal kia has always been a pleasure my sales rep. Richard worked really hard to get me a great deal on my new car! Thanks to everyone at coastal Kia

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

You are very welcome, thank YOU! We sincerely appreciate the five star review and gracious compliments. We love the feedback including, "my experience with Coastal Kia has always been a pleasure." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

I always receive the best service when I come to Coastal

I always receive the best service when I come to Coastal Kia. Everybody, there is very friendly and helpful. I’ve worked with Gary Nelson a few times, and his service is impeccable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and gracious comments. We love the feedback including, "I always receive the best service when I come to Coastal Kia." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for mentioning Gary Nelson by name. We are here if you need us.