Reviews
Went in for a recall, was told it would take 2 hours and
Went in for a recall, was told it would take 2 hours and was done and out in only an hour.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star service review. We are thrilled to hear our service team exceeded your expectations. Please call us if you need anything. Thanks again!
Excellent service.
Excellent service. Bob Tomlin and everyone there is excellent to deal with. The driver who took me to my office is very nice as well
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! Thank you for the five star review. We are thrilled to hear you were able to take advantage of our complimentary shuttle service. It was thoughtful of you to mention Bob Tomlin by name. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need anything.
The Service was great as always.
The Service was great as always. I also received email reminders of my appointment, got shuttle service, and a free car wash!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! We appreciate the five star review and compliments for our service team. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.
I would leave zero stars if possible.
I would leave zero stars if possible.From the purchase to the final repairs had multiple because could not get it right), I do not recommend! Customers are not a priority!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ms. Pancake, we apologize for your frustration. Our goodwill efforts to pay for an out of warranty $1500.00 repair and also pay for a rental car was a way for us to participate due to your frustration. The vehicle is out of factory warranty. We are here to help. Please contact our Operations Manager Peggy Roberts at 910-798-4706. We look forward to your call. Thank you
I appreciated having my KIA serviced quickly - made appt
I appreciated having my KIA serviced quickly - made appt w/in one week. Appreciate consultation before service was performed
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! Thank you for the five star service review and high marks for our Service Consultant Sam Weisman. We sincerely appreciate you taking time to go online and share your recent service experience. We love the feedback including, "Kia service quickly...appreciate consultation before service was performed." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
The service crew do a great job.
The service crew do a great job. They worked me in so I could go out of town.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful news! Thank you! We are thrilled to hear our service team was able to work you in. We sincerely appreciate the five star review and high marks for our Service Consultant Darren Gokey. Thanks again!
Great experience.
Great experience. Friendly and courteous. Fast service,..oil change, 20K miles service, tire rotation all took less than 1 & 1/2 hours. Very nice waiting room with coffee and snacks.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! We sincerely appreciate the high marks and gracious feedback. Thank you for taking time to go online and rate your recent service experience. Please reach out if you need anything.
Really clean and staff is very helpful and honest with
Really clean and staff is very helpful and honest with the time service is going to take
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We sincerely appreciate the review. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia for your automotive service needs. Thanks again!
Everyone was very courteous.
Everyone was very courteous. There was a nice space to lounge and wait great experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review. We appreciate the high marks and gracious comments. We love hearing you enjoyed your visit. Thank you for choosing Coastal Kia!
Greeted at the door and immediately helped.
Greeted at the door and immediately helped. Friendly environment. Knowledgeable salesman. Easy and pleasant experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate the five star review and compliments for our Coastal Kia team. We love the feedback including, "friendly environment, knowledgeable salesman, easy and pleasant experience." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.