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Coastal Kia

(5,535 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Enjoyed doing business with Coastal Kia!

Enjoyed doing business with Coastal Kia! Steve Kramer and Mike in finance were awesome to deal with!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the five star review and compliments for Steve Kramer and Mike Mascavage. It was thoughtful of you to mention them by name. Thank you for choosing Coastal Kia. Congratulations and enjoy!

Coastal kia has done a fantastic job at taking care of

Coastal kia has done a fantastic job at taking care of both me and my family throughout the years. Their vehicle service department is top notch, Gary always checks me in and makes sure my car is maintained and nothing ever gets missed! Thanks Kia!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the gracious comments and high marks. It was thoughtful of you to go online and share your recent purchase experience. We truly appreciate your loyalty to our team. Please call us if you need anything. Thanks again!

Coastal Kia was awesome to work with.

Coastal Kia was awesome to work with. Everyone was very nice & friendly. We had a great experience!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We appreciate the high marks and gracious comments. We love the feedback including, "Coastal Kia was awesome to work with, everyone was very nice and friendly," We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Enjoy!

Brandon was great to deal with and very helpful.

Brandon was great to deal with and very helpful. Made the car buying process simple. Appreciate you Brandon

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations! We are thrilled to hear Brandon Wright exceeded your expectations during your recent purchase experience. Thank you for the five star review and gracious comments. Enjoy! We are here if you need us.

Friendly and knowledgeable staff.

Friendly and knowledgeable staff. Bob worked with the extended warranty company, and was able to determine that all work would be covered. Got the car back when told we would.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Fantastic news! Bob Tomlin is a true ambassador for our customer service culture. It was thoughtful of you to mention him by name. We love the feedback including, "friendly and knowledgeable staff." We sincerely appreciate the five star review and gracious feedback. Thank you for choosing Coastal Kia!

Everyone is friendly, courtesy and friendly atmosphere.

Everyone is friendly, courtesy and friendly atmosphere. Awesome customer service area. Thank you for everything.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

You are very welcome. Thank YOU for the five star review and compliments for our staff and facility. We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to give our Service Consultant Bob Tomlin such high marks. Thanks again for choosing Coastal Kia!

Very helpful in the buying process and the salesman was

Very helpful in the buying process and the salesman was really good totally totally satisfied with coastal Kia

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We sincerely appreciate the five star review and gracious feedback. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the kind words. Congratulations and enjoy!

We had a great experience at Coastal Kia leasing a 2023

We had a great experience at Coastal Kia leasing a 2023 Kia Forte. Sales and Finance went smoothly. I greatly appreciate the time Richard Owen and Brandon Wright spent with us. The car had been cleaned inside and out, but the engine compartment had not. Brandon made sure it was thoroughly cleaned and even delivered the car to my house in Leland. A great team and great experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wonderful! We sincerely appreciate the amazing testimonial and compliments for our Product Specialist Brandon Wright. Thank you for the five star review and gracious feedback. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

The staff are always very professional and courteous and

The staff are always very professional and courteous and I am very satisfied with my experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We are thrilled to hear our service team exceeded your expectations! Thank you for the five star service review and gracious feedback. We are here if you need us. Thanks again!

Very friendly, wonderful service.

Very friendly, wonderful service. They did exactly what needed to be done with my vehicle. Kept me informed all the way through. Didn’t have me wait long. Sam took the time to explain everything that was being done.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Great news. Thank you! We appreciate the five star review and compliments for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. It was thoughtful of you to mention him by name. Thank you for choosing Coastal Kia for your automotive service needs.