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Coastal Kia

(5,535 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Courteous as always, prompt service and never

Courteous as always, prompt service and never recommending something I don't need. Approaching 100,000 miles with all services done by a KIA dealership regardless of where we have been. Massachusetts, Connecticut and Coastal Kia, they've all been good.

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  • Overall experience 5.0
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Dealer response

Thank you! We appreciate the five star review and high marks for our Service Consultant Bob Tomlin. We love the comments including, "courteous as always, prompt service." Please call us if you need anything. Thanks again!

Sam is very concerned about his customers.

Sam is very concerned about his customers.Calls you promptly great employee.always doing a great job.

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  • Overall experience 5.0
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Dealer response

Thank you for the five star review. It was thoughtful of you to mention Sam by name. Sam Weisman is a true ambassador for our customer service culture. We sincerely appreciate the high marks and gracious comments. Thank you for choosing Coastal Kia!

The service Department at Coastal Kia was awesome to work

The service Department at Coastal Kia was awesome to work with. Everyone was very nice & friendly.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the five star review and compliments for our service department. Please call us if you need anything. Thanks again!

This is the fourth vehicle i have purchased from Coastal

This is the fourth vehicle i have purchased from Coastal Kia for either myself of family. Ask for Jason Stone. Jason and his manager JP Nicholas will do whatever it takes to earn your business. They are a wonderful team. I have purchased two new vehicles every two years for the past 20-years and i wish i had found Coastal Kia earlier. The sales team and service team offer more personal one on one help then any other dealer including Hendrick. John Wigger in service is the most friendly and personal person you will ever meet. I highly recommend you coming to Coastal Kia for any of your new car or service needs. If you have already talked to another dealer before reading this do yourself a favor and go talk to Jason Stone before signing. I guarantee you will not regret it!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We sincerely appreciate the five star review and heartfelt testimonial. It was thoughtful of you to go online and share your experience. Thank you for choosing Coastal Kia. Congratulations and enjoy!

The service department and staff at Coastal Kia are top

The service department and staff at Coastal Kia are top notch. They are always informative on what service is needed and keeping you up to date on how long servicing the vehicle will take.

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  • Overall experience 5.0
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Dealer response

Thank you! We sincerely appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia for your automotive service needs. Thanks again!

The experience was fine but it took longer than expected.

The experience was fine but it took longer than expected. I was there 2 1/2 hours for a 1 hour job.

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  • Overall experience 4.0
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Dealer response

Thank you for you patience. We sincerely apologize for the wait time. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Very pleased with my new Seltos.

Very pleased with my new Seltos. They had the vehicle I was looking for and had done most of the research online myself. Joshua and Mike were very helpful do to logistics and I was able to get the car delivered. Impressed with the state of the art table top computer.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new Kia Seltos! Congratulations! Thank you for the five star review and gracious feedback. Enjoy! Please call us if you need anything.

Great service, always listen to your problems or

Great service, always listen to your problems or concerns. Easy to deal with and make appointments.

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  • Overall experience 5.0
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Dealer response

Thank you for the five star service review and high marks for our Service Consultant Bob Tomlin. We sincerely appreciate the gracious comments. Thank you for choosing Coastal Kia for your automotive service needs.

Sam Weisman took excellent care of me and my Telluride.

Sam Weisman took excellent care of me and my Telluride. He did his homework on getting me the information I needed to decided which set of tires to purchase.

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  • Overall experience 5.0
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Dealer response

Thank you! We sincerely appreciate the five star service review and compliments for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

Professional, no pressure sales team made my car buying

Professional, no pressure sales team made my car buying experience very easy with no hassles

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "professional, no pressure sales team made my car buying experience very easy." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Enjoy!