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Coastal Kia

(5,535 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Professional, courteous service.

Professional, courteous service. No unnecessary add-ons. Making an appointment was easy. I will return.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the five star service review and compliments for our Coastal Kia service team. It was thoughtful of you to go online and rate your recent experience. Please reach out if you need us for anything. Thanks again!

Very knowledgeable about vehicle and finance team helpful

Very knowledgeable about vehicle and finance team helpful to make up your mind on purchase of vehicle sales person very kind

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and gracious comments. We love the feedback including, "very knowledgeable about vehicle and finance team was helpful." It was kind of you to give our sales manager, Uber Hernandez, and finance manager, Michael Mascavage, such high marks. Thank you for choosing Coastal Kia!

Excellent Dealership.

Excellent Dealership. Great Staff. We bought from Steve and he was amazing.Very satisfied. Would definitely buy from again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations! Thank you for the five star review and high marks for our Product Specialist Steve Kramer. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

Facility was very nice and advisors were very

Facility was very nice and advisors were very communicative throughout the process. Everything I took my car in for was addressed and fixed and no one tried to push any services on me. I will definitely be returning to see them again.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Wonderful news Megan! We appreciate the five star service review and high marks for our Service Consultant Bob Tomlin. We love the comments including, "facility was very nice and advisors were very communicative throughout the process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

Friendly, reliables they took my vehicle and got the job

Friendly, reliables they took my vehicle and got the job done .thanks so much for your work.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate the five star review and high marks for our Service Consultant Darren Gokey. We love the feedback including, "friendly, reliable they took my vehicle and got the job done." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Always very pleased with Coastal Kia’s service.

Always very pleased with Coastal Kia’s service. Plus the waiting area is a nice place to sit.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you! We sincerely appreciate the five star service review and compliments for our "Lounge Experience" waiting area. We love the feedback including, "always very pleased with Coastal Kia's service." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. Please call us if you need anything.

Very responsive to driving needs; had the vehicle in

Very responsive to driving needs; had the vehicle in stock that I was looking for. The overall experience of handling the transaction by electronic communication was easy, quick, convenient, and time-saving. Having the new vehicle delivered to my home out of town while picking up my trade-in was an extremely helpful experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wonderful! We sincerely appreciate the five star review and gracious comments. Congratulations and enjoy! Please call us if you need anything.

Friendly, knowledgeable, effortless and helpful customer

Friendly, knowledgeable, effortless and helpful customer service. Always a pleasure to bring my car in. Thank you!

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  • Overall experience 5.0
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Dealer response

Wonderful news DC! We appreciate the five star review and high marks for our Service Consultant Gary Nelson. We love to hear you find it "a pleasure" to bring your car in. We love the feedback including, "friendly, knowledgeable, effortless and helpful customer service." Thanks again!

Service was excellent.

Service was excellent. Staff very friendly and helpful. Would highly recommend. Appreciate the entire experience.

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  • Overall experience 5.0
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Dealer response

Thank you! It was kind of you to go online and rate your recent service experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Best ever experience.

Best ever experience. Kelvin was awesome and so down to earth. Would and have recommended them already. Love my new Carnaval van/suv. Thank you Coastal Kia

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your recent Kia Carnival purchase! It was thoughtful of you to go online and rate your recent showroom experience. We love the feedback including, "best ever experience, Kelvin was awesome and so down to earth." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Enjoy!