Reviews
I had an appointment for regular service and the work was
I had an appointment for regular service and the work was done ahead of schedule. The wait was pleasant, and Sam was professional. This was an overall excellent experience and what I have come to know and expect from Coastal Kia.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful news. Thank you! Our service consultant, Sam Weisman, is a true ambassador for our customer service culture. It was thoughtful of you to go online and recognize his efforts. We sincerely appreciate the five star review and gracious comments. We love the feedback including, "the wait was pleasant, Sam was professional...this was an overall excellent experience." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
I needed a shuttle to the YMCA, but the shuttle guy
I needed a shuttle to the YMCA, but the shuttle guy missed me, so I ended up not getting a shuttle and just waited in the lobby. But, as it turns out, they finished with my vehicle faster than I had anticipated so it was not a big deal.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star service review. We are thrilled to hear your wait time was shorter than expected. We appreciate your patience. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again!
Great sales and service went today was out in an hour
Great sales and service went today was out in an hour very happy with costal kia
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful news! Thank you! We sincerely appreciate the five star review. We love the feedback including, "great sales and service...was out in an hour." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please don't hesitate to reach out if you need anything. Thanks again!
Darren welcomed me upon my appointment time, showed me
Darren welcomed me upon my appointment time, showed me around as this was my first time there. Service was quick for this no cost recall computer update for theft issues. My car was returned to me in about an hour and ten minutes. I had time to talk with a salesman, Brandon for a bit and had time for a cup of coffee. Nice experience overall.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful news! Thank you for the five star review and compliments for our service consultant Darren Gokey. We are thrilled to hear your service visit was efficient and your experience was enjoyable. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!
Had a vehicle breakdown while in the area & thankful
Had a vehicle breakdown while in the area & thankful Coastal Kia was able to fix out busted Sorento. No problems on return trip home. Service Advisor Gary was professional and polite.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review and compliments for our Service Consultant Gary Nelson. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!
Very kind and helpful, explained everything as well as
Very kind and helpful, explained everything as well as costs up front. Great experience there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review and high marks for our Service Consultant Sam Weisman! We are thrilled you hear you had a "great experience." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
Always helpful, explain everything going on with car and
Always helpful, explain everything going on with car and service being performed. Easily get appointment when needed. Great staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review and gracious comments. We love the feedback including, "always, helpful, explain everything going on with the car and service being performed." We appreciate your feedback. Thank you for choosing Coastal Kia!
My Kia is always serviced at Coastal Kia off Market
My Kia is always serviced at Coastal Kia off Market Street, to include the annual inspection for license plate renewal; they keep my car in top shape and alert me to any future items that need attention based on time or miles; they always offer a free car wash and ask me if I want anything else checked, in all a job well done. No matter who you get on the Service Team, they all are responsive and attentive to your needs; the amenities available while you wait are impeccable, also a free ride if you can't stay; just keep coming back for the best service in town.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful! Thank you for the five star review and amazing testimonial. We sincerely appreciate your loyalty and gracious feedback. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
The service department was polite, friendly, efficient,
The service department was polite, friendly, efficient, and handled my problem on schedule. I recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great news! We appreciate the five star review and compliments for our Coastal Kia service department. Thank you for the high recommendations too. Please call us if you need anything. Thanks again!
They provided the service they promised, in the time that
They provided the service they promised, in the time that they promised.... They even called a few days afterwards to ask if everything was ok...
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful news! We sincerely appreciate the five star review and compliments for our Coastal Kia service team. We are thrilled to hear they followed up with you as well. Great news! Thank you for choosing Coastal Kia!