Reviews
The buying experience
The buying experience was smooth, no pressure and professional. They worked with me not against me. I recommend Coastal Kia. I found them friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the five star review! It is wonderful to hear you describe your experience as "smooth, no pressure and professional". We appreciate the recommendations and kind words. Thanks again for choosing Coastal Kia!
Great service
My husband brought my vehicle and he was happy we have never had any problems with Kia services. This was due to a recall. Thank you for the outside car wash
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star service review. It was kind of you to go online and share your thoughts. We are thrilled you were able to enjoy our courtesy car wash. We strive to treat our clients the way we wish to be treated. We realize there are dozens of local service centers to choose from. Thank you for trusting our Kia factory trained service advisors and technicians with your service needs. We sincerely appreciate you choosing Coastal Kia!
Awesome dealership. Kelvin swinson your the man
Kelvin at coastal kia went above and beyond to get us in a new car. He worked relentlessly to get us approved and find the best car us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kelvin is "the man". Thank you for the wonderful review and gracious comments. We sincerely appreciate your business. Welcome to the Coastal Kia family!
Go see Greg
Very good sales experience and friendly staff! I would buy from them again! Greg was very understanding of my needs and didn't have the sales guy mentality.. Thanks Greg!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star review! It was thoughtful of you to mention Greg by name. We sincerely appreciate your great review and kind comments. Welcome to the Coastal Kia family.
Great Custmer Service and Relations
Sam Weisman is an asset to your company, his relationship with his customers is above and beyond industry standards, he is reason that I choose the pricey Dealership service versus general mechanics.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We could not agree more! Sam Weisman is truly an asset to our Coastal Kia team and we are lucky to have him. Thank you for trusting our vehicle to Sam and our entire Kia factory trained staff. We appreciate your business. Thank you for the five star review!
Recall repairs
Once Coastal Kia received the part, they contacted me right away to schedule an appointment. Because of my schedule, I was early and they accommodated me - I worked in the waiting room (with wifi) while they made the repairs. Then they washed the car for free. All-in-all a painless repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the five star review!.We are thrilled you had a great experience in our service department and that our staff was able to exceed your expectations. Wonderful! It is great to hear you were able to enjoy our customer lounge experience. Thank you for choosing Coastal Kia!
Great Experience
Thank you for information on the updated to my Kia. Love my Kia! I’ve had a Sportage and now a Serento ! Couldn’t ask for a better car. I’ve had no issues with service ! Couldn’t see myself owning any other car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review! We are thrilled you "love your Kia". We sincerely appreciate your loyalty to Coastal Kia as well as the Kia brand. Please call us if you need anything. We are here to help. Thank you for being such an important part of our Coastal Kia family!
Coastal Kia Offers Great Service
Coastal KIA just serviced our car and recommended replacing our tires. We did so and found the service department to be excellent in every way. The price was good and service was superb. We highly recommend Coastal KIA for their service department
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review and for recognizing Bob Tomlin in our Coastal Kia service department. It was kind of you to describe our service department as “ excellent in every way”. Thank you for being such an important part of our Coastal Kia Family!
Great
Steve was very helpful is helping to find a car we liked. He got us a good trade in for our old car and a good price for the new one
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic! Thank you for the five star review and thoughtful comments regarding your recent visit. Congratulations on your purchase from Coastal Kia. We are thrilled you are happy with the price on your new car as well as the trade value allowed on your old car. We strive to treat our Coastal Kia clients the way we wish to be treated. Welcome to the Coastal Kia family! Please call us if you need anything, we are here to help.
great customer service
very interested i my comfort and well being while my service was being done......my service rep was outstanding!! also arranged for the courtesy vehicle to transport us to shopping while we waited
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful! Thank you so much for the five star service review for Coastal Kia! We are thrilled to hear you were comfortable during you wait and were able to enjoy our convenient VIP shuttle service. It was kind of you to describe your service consultant as, "outstanding". We sincerely appreciate your business and want to thank you again for choosing Coastal Kia!