Reviews
Good salespeople that are helpful in answering any
Good salespeople that are helpful in answering any questions you may have. Vehicle was delivered on time as promised
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review! We love the feedback including," good salespeople that are helpful in answering any questions." We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thanks again!
It was very smooth even going in with two toddlers the
It was very smooth even going in with two toddlers the staff were hands on and were very helpful and understanding when it came to having kids with us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful news! We sincerely appreciate the five star review and compliments for our staff. Congratulations and enjoy! Please call us if you need anything. We hope the family is enjoying your new ride!
They were very friendly and helpful.
They were very friendly and helpful. They made us feel very comfortable and at ease.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Perfect! We are thrilled to hear our Product Specialist Kelvin Swinson exceeded your expectations. We love the feedback including, "they were friendly and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
They suck unprofessional they do not try to go and solve
They suck unprofessional they do not try to go and solve your problem or listen to your problem before they first tell you oh it's going to cost you lots of money told them that we had a warranty ask them if it covered it they told me two or three times they didn't cover and guess what it end up covering it very disappointed in their service and the way we were treated will not go back again for even an oil change or a free shampoo
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the delay experienced during your service visit. We were happy to absorb your $100.00 deductible and made sure you did not pay any money out of pocket for the repairs needed. Please contact our Service Director John Wigger at 910-408-0100 to discuss any further concerns. We look forward to your call .Thank you
Great people, knowledgeable and willing yo work to get
Great people, knowledgeable and willing yo work to get you a deal you're happy with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great news! We appreciate the five star review and high marks for Uber Hernandez and Tyler Desmarest. We love the feedback including, "great people, knowledgeable and willing to work to get you a deal..." It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!
Coastal Kia came thru
Had initial concerns that prompted a unfavorable review. Was contacted quickly by management who resolved the issue to my satisfaction. Love the Telluride and appreciate them tracking me down. Faith restored
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great news, thank you for the opportunity Jay to make things right. We appreciate the five star rating and gracious comments. Thank you for choosing Coastal Kia!
Kendrick was a great help to me.
Kendrick was a great help to me. Even stayed late to help me understand the features on my new car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful news! Thank you for the five star review and compliments for our Product Specialist Kendrick Progue. Congratulations! Please call us if you need anything. Thanks again!
Kendrick and the sales team were awesome.
Kendrick and the sales team were awesome. Best dealership my family has ever purchased from.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great news! Thank you for the five star review and compliments for our Product Specialist Kendrick Progue. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything.
Very helpful and went the extra mile to help me find a
Very helpful and went the extra mile to help me find a car that would make me happy in my budget.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear this! Thank you for the five star review and high marks for our Product Specialist Matt Nicol. Congratulations and enjoy! Please don't hesitate to call us if you need anything. Thank you for choosing Coastal Kia!
Evers and team were amazing highly recommend!
Evers and team were amazing highly recommend! Simple and professiona as always, thanks again! Hhhh
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate the five star review and gracious comments. Your high recommendations mean the world to us. It was thoughtful of you to give Every Quezada and Brandon Wright such high marks. Thank you for choosing Coastal Kia!