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Coastal Kia

(5,538 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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I wanted to buy a second smaller car and knew I wanted a

I wanted to buy a second smaller car and knew I wanted a Kia. I have watched Pat Cabala for years and knew I would go to coastal Kia if I were to buy another small Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Robert! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to go online and share your experience. Thank you for choosing Coastal Kia!

Prompt and efficient service within the expected time

Prompt and efficient service within the expected time period expected. The staff was very courteous and helpful.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the five star review. We love the feedback including, "prompt and efficient service within the expected time period." Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

I was pleasantly impressed by the service at Coastal Kia.

I was pleasantly impressed by the service at Coastal Kia. Our salesman (Ever) was kind, considerate & thorough.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the five star review and gracious comments. Please call us if you need anything. Thank you for mentioning Ever by name. We are here if you need anything.

Bill was very helpful and answered all my questions and

Bill was very helpful and answered all my questions and help me to understand my new card that I’ve always dreamed of. I’m very happy with the way he helped me and I thank him very much for listening to me. Ocean Kia has a great team and always trying to help.. I can’t say enough how thankful I am to meet these guys at Ocean Kia. Thank you so much. Dolores Vann,

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

All so I want to thank Ever Quezada who got this together on my trade-in on my 2016 Z 71 Silverado pick up for my beautiful GMC. I am so happy. He helped me get what I needed for my truck for this car. He was very patient with me and when he came up to me to tell me that we were going to celebrate the next thing I knew he was bringing me the bells and ringing them to let everyone know he sold me that car that was the nearest thing I’ve ever experience. He’s a good sales person and his other teams were too, but he made me feel comfortable even though I was worried about how much I was going to get for my truck. but I like the idea of celebrating with bells. It was really neat. Thank you Dolores Vann,

Always efficient and persistent.

Always efficient and persistent.we appreciate it. Wish my payment was a little cheaper, but we will deal with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We sincerely appreciate the gracious comments including, "always efficient and persistent. we appreciate it." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations and enjoy!

Jason Stone is not pushy.

Jason Stone is not pushy. He understands how important time is and explains all that is necessary. I was very comfortable making decisions.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for the compliments for our Product Specialist Jason Stone. Your high marks are greatly appreciated. Please call us if you need anything. Thanks again!

Kia’s service center is always accommodating friendly and

Kia’s service center is always accommodating friendly and helpful! Thank you for always providing consistent and excellent service!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and compliments for our staff. We love the feedback including, "Kia's service center is always accommodating, friendly and helpful!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Everything was great!

Everything was great! Kelvin always comes through for me! Always a good experience with coastal Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great news Mr. Meadows! We appreciate the five star review and your loyalty over the years. Congratulations and enjoy! Please call us if you need anything.

Everyone was so friendly and helpful!

Everyone was so friendly and helpful! I was impressed with the fact that no pressure was applied in the decision making process. I would certainly recommend your establishment to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "I was impressed with the fact that no pressure was applied in the decision making process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Enjoy!

Is good but I never received tha call from the dealer

Is good but I never received tha call from the dealer ,each time I have to call myself to see if my car is finished

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the helpful feedback. We appreciate the review. Please call us if you need anything. Thanks again!